Regional Games Lobby Manager - Remote Position

About the Role

We are seeking a Regional Games Lobby Manager to oversee the management and optimization of our games lobby specifically for the South African market. As a Remote Regional Games Lobby Manager, you will report directly to the Head of Games Operations and play a vital role in enhancing player experience and driving lobby performance.

What You'll Do

• Own and manage the sporty games lobby for the South African market, ensuring optimal game positioning aligned with commercial objectives and local player preferences.
• Maximize visibility and discoverability of key games, promotions, and new releases within the South African lobby.
• Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution.
• Configure and maintain game settings, limits, and parameters in line with product, commercial, and South Africa-specific regulatory requirements.
• Act as the primary point of contact for supplier needs related to lobby management, promotions, and game releases for South Africa.
• Work closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorization and navigation.
• Ensure strong localization of lobby content, naming, and presentation to reflect South African market preferences.
• Use a data-driven approach to analyze lobby performance, player behavior, and promotional effectiveness, translating insights into actionable improvements.
• Produce and share clear internal feedback, insights, and performance reports to support decision-making across teams.
• Manage games-related escalations and operational queries, ensuring timely resolution and effective communication.
• Plan, coordinate, and map new game releases for the South African market, with a particular focus on sporty games.
• Align closely with Legal and Compliance teams to ensure all lobby content, configurations, and releases meet local regulatory requirements.
• Collaborate with internal studios and third-party suppliers to support smooth releases and strong market performance.

Requirements

• Proven experience working with online casino games, ideally in lobby management, games operations, or content optimization.
• Strong understanding of the South African market and player behavior.
• Analytical, data-driven mindset with the ability to interpret performance data and make informed recommendations.
• Ability to work independently while collaborating effectively with globally distributed teams.
• Strong stakeholder management and communication skills, including experience working with suppliers.
• Comfortable operating in a fast-paced, operational environment with competing priorities.

What We Offer

• A competitive salary plus individual performance-based bonuses every quarter.
• 20 days annual leave plus public holidays.
• Core working hours are 10 am-3 pm in your local time zone with flexibility outside of this.
• Referral bonuses and flash bonuses.
• Top-of-the-line equipment.
• Annual company retreats to provide great internal networking opportunities.

If you’re interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.