Presales Lead/​Solution Architect - Remote Healthcare AI

About the Role

We are seeking a talented Presales Lead/Solution Architect to join our team at Harrison.ai, where you will play a crucial role in shaping the future of healthcare through AI technology. As a Presales Lead/Solution Architect remote, you will work closely with our Regional Director for the Middle East and Africa to drive our expansion strategies across the region.

What You'll Do

• Provide expertise in the presales cycle to understand the customer’s environment and workflow to determine the optimal solution for the customer.
• Demonstrate the full range of product features, including potential uses, product capabilities, and benefits to customers.
• Develop and deliver compelling, personalized demonstrations, proofs of concept, prototypes, and other pre-sales assets based on customer insights.
• Contribute to the sales proposal, RFP, and Tender processes across assigned regions.
• Deploy Harrison.ai solutions, including software installation, configuration, and system testing.
• Collaborate with healthcare industry vendor partners to create and maintain integrations for our customer base.
• Design and implement integrations using messaging standards like RESTful APIs and HL7.
• Maintain and manage test environments for problem replication.
• Communicate with customers and internal teams to detail project requirements.
• Work with Project Managers to ensure timely project delivery.
• Plan and train customer staff in the deployment of Harrison.ai solutions.

Requirements

• 5+ years of service experience in healthcare informatics and/or medical imaging informatics technologies.
• Multiple years’ experience working directly with external customers.
• Experience installing and maintaining Linux operating systems.
• Knowledge of DNS, TCP/IP, SSL, and other networking concepts.
• Fluency in English; willingness to travel internationally.
• Experience with case management tools (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint).

Nice to Have

• Experience with healthcare information protocols, standards, and systems (e.g., HL7, DICOM, PACS, EHR, and/or RIS).
• Familiarity with AWS and VMWare (certifications preferable).
• Experience with healthcare workflow engines (e.g., Nextgen Connect).
• Experience with containerization platforms (e.g., Docker, Kubernetes).
• Experience with SQL databases (e.g., PostgreSQL, MySQL).
• Experience with Git or other version control systems.

What We Offer

• Innovate for Global Good: Join us to pioneer world-first AI technology that transforms patient outcomes.
• Collaboration Across Continents: Work with brilliant minds globally in a culture built on trust and teamwork.
• Well-Funded & Global: Backed by world-class investors, we’ve raised over US$240M to accelerate our global impact.
• Scale Your Potential: Access yearly L&D budgets, mentoring, hackathons, and a transparent growth framework.
• Flex for Life: Work when and where you do your best, with WFH options and flexible hours.
• Support for Every Family Journey: Inclusive policies to support families in every stage.

If you’re inspired by what we’re doing, please apply now and we’ll be in touch soon. We are proud to be an Equal Opportunity Employer committed to building inclusive teams.