Part-Time Team Member - Customer Service Focus

About the Role

We are looking for a dedicated Part-Time Team Member to join our team at EG Group in Moonee Ponds. As a Team Member, you will play a crucial role in delivering excellent customer service and creating memorable experiences that keep customers returning. This position offers a competitive pay rate of $26.70 per hour, making it an attractive opportunity for those looking to work in a dynamic retail environment.

What You'll Do

• Deliver brilliant customer service to keep EG customers returning.
• Promote products and exciting in-store deals to enhance customer engagement.
• Operate point of sale systems and assist with fuel and stock deliveries.
• Maintain a safe working environment at all times.
• Ensure effective merchandising and stock control for premium store presentation.

Requirements

• Previous retail or customer service experience is preferred.
• A confident, energetic approach to each shift.
• Excellent customer service skills and strong attention to detail.
• Ability to thrive in a fast-paced environment.
• A proactive communicator and solutions-focused team player.

Nice to Have

• Experience in the fuel or convenience store industry.
• Knowledge of point of sale systems.
• Flexibility to work various shifts, including weekends and public holidays.

What We Offer

• Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays.
• Team fuel discount when you fill up at EG sites.
• Exclusive access to discounts and cashback offers from over 1,000 retailers.
• Employee wellbeing programs including free counselling and flu vouchers.
• Parental leave options for primary caregivers plus additional family support initiatives.
• Career growth opportunities within a rapidly expanding national network.