Mid-Senior Demo Architect - Transformative Remote Role

About the Role

Join GitLab as a Demo Architect remote and play a vital role in enhancing our platform's user experience. As a Demo Architect, you'll help GitLab teams and customers get hands-on with our platform faster and with less friction. This role reports to the Senior Director of our Solutions Architecture Center of Excellence, with day-to-day partnership from the current team lead.

What You'll Do

• Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments.
• Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
• Provision and support infrastructure that enables hands-on customer experiences across GitLab.com, demo instances, and internal environments.
• Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
• Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time.
• Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors.
• Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
• Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat.

Requirements

• Experience building software, systems, or internal tools that support technical users or business teams.
• Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation.
• Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows.
• Familiarity with monitoring/observability tools to shorten investigation time when something breaks.
• Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering.
• Understanding of how to design and iterate on solutions for usability and repeatability, not just technical correctness.
• Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions.
• Exposure to technical demos, workshops, trials, or enablement assets.

Nice to Have

• Interest in learning the pre-sales context; transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths.

What We Offer

• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave.
• Home office support.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. If you're excited about this Demo Architect remote role, please apply and allow our recruiters to assess your application.