Manufacturing Operations Business Analyst - Remote

About the Role

We are seeking a passionate Manufacturing Operations Business Analyst remote to join our Information Technology team at Pella Corporation. In this role, you will play a critical part in optimizing plant systems and improving processes, ultimately driving operational excellence. Your contributions will have a direct impact on the efficiency and performance of our manufacturing operations.

What You'll Do

• Partner with manufacturing and business stakeholders to gather, document, and analyze system and process requirements.
• Conduct thoughtful needs assessments to uncover opportunities for improvement.
• Collaborate with Corporate IT and other manufacturing plants to share best practices and standardize efficient solutions.
• Translate business needs into clear functional specifications and system designs.
• Work closely with development and technical teams to ensure high-quality, on-time delivery.
• Create and manage reports and metrics that drive continuous improvement.
• Serve as the primary IT leader at the plant, supporting strategic initiatives and transformation efforts.
• Evaluate current systems and workflows, identify inefficiencies, and recommend innovative solutions.
• Champion continuous improvement and Industry 4.0 technologies.
• Support IT projects from concept through implementation—on time and within scope.
• Coordinate across cross-functional teams to ensure alignment and smooth execution.
• Develop and communicate detailed project plans, milestones, and timelines to IT and plant leadership.
• Create and execute test plans to validate system performance and functionality.
• Investigate, document, and resolve system defects and issues.
• Support business continuity and disaster recovery planning to keep operations running smoothly.
• Maintain and support ERP and Intelligent Operations applications.
• Provide user support and training to drive adoption and effectiveness.
• Develop clear documentation and user guides.
• Participate in shared 24x7 support coverage, scheduled maintenance, and disaster recovery activities.
• Communicate clearly and consistently with stakeholders at all levels.
• Present insights, recommendations, and project updates to leadership with confidence.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 2+ years of experience as a Business Analyst, Systems Analyst, or similar role supporting IT or operations.
• Strong understanding of business processes, data analysis, and enterprise IT systems.
• Excellent problem-solving, communication, and collaboration skills.
• Proficiency in Microsoft Office 365, Power BI, SQL, and Oracle EBS.

Nice to Have

• Experience with Agile, Scrum, or other project management methodologies.
• Certifications such as CBAP or PMP.
• Working knowledge of manufacturing processes including order processing, scheduling, purchasing, and quality.

What We Offer

• Competitive salary and benefits package.
• Remote work flexibility.
• Relocation assistance available.
• Opportunities for professional development and growth.
• Supportive team environment focused on innovation.