Manager, Enterprise Hardware Asset Management - Remote
About the Role
We are seeking a Manager, Enterprise Hardware Asset Management to join our team in a remote capacity. This role is pivotal in leading the enterprise hardware asset lifecycle program, ensuring strong governance, regulatory compliance, and cost optimization. You will manage a team of technical professionals and collaborate closely with various departments to protect enterprise assets and mitigate operational risks.
What You'll Do
- Lead and administer the Enterprise Hardware Asset Management (HAM) program across the full asset lifecycle.
- Provide direct management and accountability for a team of technical professionals.
- Oversee asset procurement controls, inventory governance, deployment, transfer, disposition, maintenance, and warranty tracking.
- Ensure effective asset recovery, data security controls, and endpoint governance.
- Administer and govern hardware asset tracking platforms including ServiceNow HAM, Absolute Console, Microsoft Intune, and SCCM.
- Establish and maintain enterprise asset management processes aligned with FFIEC guidance, COBIT 2019, and internal GRC standards.
- Lead internal, external, regulatory, vendor, and licensing audit responses related to hardware assets.
- Define and publish KPIs related to inventory accuracy, compliance, asset recovery, risk mitigation, and cost optimization.
Requirements
- 5+ years of progressive experience in IT infrastructure or hardware asset management.
- 3-5 years of lead, supervisory, or management experience in a technical environment.
- Strong expertise in enterprise hardware asset lifecycle management.
- Hands-on experience governing ServiceNow Hardware Asset Management, Absolute Console, Microsoft Intune reporting, and SCCM reporting.
- Strong understanding of hardware inventory controls, endpoint governance, and asset security practices.
Nice to Have
- Bachelor’s degree in Information Technology, Business, Finance, or related field.
- ITIL certification.
- Governance, audit, or risk certifications such as CRISC, CISA, or CGEIT.
What We Offer
- Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave.
- Employee stock purchase plan.
- A culture that embraces diversity, equity, and inclusion.
- Opportunities for professional development and growth.
- Flexible work arrangements in a supportive environment.
This remote Manager position at First American offers a competitive salary and a strong focus on diversity and inclusion, making it an attractive opportunity for professionals in IT asset management.
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