About the Role
We are seeking a Lead .NET Support Engineer to join our dynamic team in a fully remote capacity. As a Lead .NET Support Engineer, you will play a pivotal role in ensuring the stability and performance of our applications built on Mulesoft, SQL, and Azure. This position offers an exciting opportunity to lead a team while working with cutting-edge technologies in a supportive and inclusive workplace culture.
What You'll Do
- Lead and mentor a team of support engineers, providing guidance on best practices in .NET development and technical support.
- Manage and resolve complex technical issues related to Mulesoft, SQL, and Azure environments.
- Collaborate with cross-functional teams to enhance application performance and user experience.
- Implement and maintain cloud infrastructure solutions that support our applications.
- Conduct software testing and troubleshooting to ensure high-quality deliverables.
- Engage in consultative selling to understand customer needs and provide tailored solutions.
- Utilize advanced technologies and tools to streamline support processes and improve efficiency.
- Participate in community and social responsibility initiatives to foster a positive company culture.
Requirements
- 5+ years of experience in .NET development and support, with a strong focus on Mulesoft, SQL, and Azure.
- Proven leadership skills with experience managing technical support teams.
- Strong understanding of cloud environments and infrastructure, particularly in Azure.
- Experience with REST APIs, C#, and .NET Core.
- Excellent communication skills and a customer-centric approach.
- Ability to analyze data and provide insights using tools like Tableau.
- Experience in software testing and development methodologies.
- Knowledge of DevOps practices and tools is a plus.
Nice to Have
- Familiarity with additional programming languages such as Java or Python.
- Experience in customer engagement and consultative selling.
- Certifications in cloud technologies or project management.
What We Offer
- Competitive salary with potential bonuses based on performance.
- Comprehensive benefits package including health and wellness options.
- Opportunities for career growth and professional development.
- Flexible work environment that promotes work-life balance.
- Access to advanced technology and tools to enhance your work.
- Supportive and inclusive workplace culture that values diversity.
- Employee discounts on Comcast services.
- Engagement in community and social responsibility initiatives.
This Lead .NET Support Engineer position offers a unique opportunity to lead a remote team while working with advanced technologies in a supportive environment. Competitive salary and comprehensive benefits make this role attractive.
Who Will Succeed Here
Proficient in .NET and C# with hands-on experience in Mulesoft for integration projects, demonstrating the ability to troubleshoot and optimize performance in cloud-based applications.
Strong familiarity with Azure cloud infrastructure and DevOps practices, enabling effective management of deployments and ensuring application reliability in a remote work environment.
Experience leading teams in a remote setting, showcasing resilience and adaptability to manage time zones and maintain productivity through effective digital collaboration tools.
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