IT Engineer – Enterprise Technology (Remote)

About the Role

We are seeking an experienced IT Engineer to join our Enterprise Technology team in a remote capacity. As an IT Engineer, you will play a crucial role in ensuring our operations run smoothly while working on projects related to IAM, SaaS integrations, and MDM. This position offers the opportunity to work in a collaborative environment that values your expertise and contributions.

What You’ll Do

• Diagnose and resolve complex issues across Google Workspace, Okta, and other SaaS platforms.
• Troubleshoot MDM configurations and device management problems.
• Provide day-to-day user support, including troubleshooting printers, peripherals, and connectivity issues.
• Manage the IT hardware lifecycle, including ordering equipment, inventory management, and device setup.
• Handle problems that require an understanding of system interdependencies.
• Design solutions that prevent issues without creating new problems.
• Evaluate and understand the security implications of your decisions across the organization.
• Autonomously identify and implement automation for common problems.
• Communicate effectively with colleagues and create technical documentation that captures your knowledge.

Requirements

• 5+ years of experience supporting technical teams.
• Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting.
• Background in scripting (Python, Bash) for automation and tool creation.
• Experience supporting teams working with sensitive or classified data.
• Familiarity with compliance frameworks such as SOC2 and ISO 27001.
• Deep understanding of IAM including SAML, SCIM, and OIDC.
• Experience configuring and supporting development environments.
• Advanced troubleshooting skills across macOS and/or Linux environments.
• Familiarity managing configurations in git (Terraform).
• Expert knowledge of MDM platforms, device enrollment, configuration profiles, and security policies.

Nice to Have

• Experience with advanced security protocols.
• Knowledge of cloud services and architecture.
• Familiarity with agile methodologies.

What We Offer

• A collaborative, high-performance environment where you can have an immediate impact.
• Competitive compensation, including performance-based incentives.
• Comprehensive benefits package.
• Learning and development support, including professional certifications.
• Global exposure across our offices in London, New York, Singapore, Zug, and Málaga.
• The opportunity to be part of one of crypto’s most established and respected trading firms.