Talantix.io
Hightouch•05.03.26
AI SCORE 8.2

Implementation Manager - Remote Position for EMEA

$140K–$181K/year
RemoteB2B SaaS
Data Management•Client Relations•Project Management•SaaS•SQL

About the Role

Hightouch is hiring a full-time Implementation Manager for the EMEA region to work remotely from Europe. As an Implementation Manager, you will play a critical role in ensuring our clients successfully integrate and utilize our data activation platform. This position offers an exciting opportunity to work with a dynamic team and make a significant impact on our clients' success.

What You'll Do

  • Lead the implementation of Hightouch's platform for clients across EMEA, ensuring a smooth onboarding experience.
  • Work closely with clients to understand their data needs and tailor solutions to meet their specific requirements.
  • Collaborate with cross-functional teams, including sales, product, and engineering, to deliver exceptional service.
  • Provide training and support to clients, empowering them to maximize the value of our platform.
  • Monitor project progress and address any challenges that arise during the implementation process.
  • Gather feedback from clients to continuously improve our implementation processes and client satisfaction.

Requirements

  • 3-5 years of experience in a client-facing role, preferably in SaaS or technology.
  • Strong understanding of data management and integration concepts.
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients.
  • Proven track record of managing multiple projects simultaneously.
  • Ability to work independently and as part of a remote team.

Nice to Have

  • Experience with data activation platforms or similar technologies.
  • Familiarity with SQL or data analysis tools.
  • Previous experience in a startup environment.

What We Offer

  • Competitive salary range of $140,000 - $180,500 annually.
  • Fully remote work environment, allowing for flexibility and work-life balance.
  • Opportunities for professional development and career growth.
  • Collaborative and inclusive company culture.
  • Health and wellness benefits.
Why This Job8.2 of 10

This Implementation Manager role at Hightouch offers a competitive salary and the opportunity to work remotely in the EMEA region, making it ideal for professionals looking to advance their careers in a dynamic environment.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

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Proficient in SQL and data management frameworks, with hands-on experience in utilizing tools like dbt or Looker to facilitate client data integration.

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Strong project management skills, demonstrating the ability to manage multiple client implementations simultaneously using tools like Jira or Asana in a remote work environment.

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A client-centric mindset with a proven track record of building relationships in a SaaS context, ensuring customer satisfaction and driving engagement throughout the implementation process.

Learning Resources

→SQL for Data Sciencecourse
→Data Management Essentialscourse
→Project Management Guideguide

Career Path

Implementation Manager(Now)→Senior Implementation Manager(1-2 years)→Director of Client Success(3-5 years)

Market Overview

Market Size 2024
$106B
Annual Growth
13.5%
AI Adoption
45%
Investment in Data Management Solutions
+28%
Labour Demand for Data Managers
+20%
Avg Salary for Implementation Managers
$85K

Skills & Requirements

Required
Data ManagementClient RelationsProject Management
Growing in Demand
Data Visualization (Tableau, Power BI)Cloud Data Management (AWS, Azure)Agile Methodologies
Declining
Traditional Data WarehousingOn-Premise Database Management (Oracle, SQL Server)

Domain Trends

Increased Adoption of Cloud-Based Data Solutions
With 70% of organizations moving to cloud-based data management systems, Implementation Managers need to adapt to cloud technologies.
Rise of Data Privacy Regulations
Over 60% of companies are prioritizing compliance with data privacy laws like GDPR, impacting data management strategies and requiring skilled professionals.
Integration of AI in Data Management
AI-driven data management tools are expected to grow by 35% annually, creating demand for professionals who can implement and manage these systems.

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