Talantix.io
Jobgether•22.02.26
AI SCORE 7.5

CX Data Intelligence Analyst Intern - Remote

$30K–$40K/year
RemoteData Analysis
Data Analysis•Customer Experience Metrics•Data Visualization•Microsoft Excel•SQL•AI Technologies

About the Role

We are excited to offer a unique opportunity for a CX Data Intelligence Analyst Intern - Remote. This internship provides hands-on experience in customer experience (CX) data analysis within a fast-paced, collaborative SaaS environment. As a CX Data Intelligence Analyst Intern, you will track, visualize, and interpret key CX metrics such as NPS, CSAT, OSAT, CES, CLTV, churn rates, adoption curves, and renewal trends. This role is perfect for students looking to build a strong foundation in data-driven decision-making and CX insights.

What You'll Do

  • Collaborate with the CX team to design behavioral tracking mechanisms supporting continuous improvement.
  • Map and analyze customer touchpoints to identify friction points and recommend data-driven enhancements.
  • Assist in building and maintaining dashboards and recurring reports to provide visibility into CX performance.
  • Partner with internal teams to gather frontline insights and translate them into actionable strategies.
  • Support exploratory projects leveraging AI to automate insights and improve customer engagement.
  • Contribute to initiatives enhancing the experience for multilingual customers.

Requirements

  • Currently pursuing a degree in Data Science, Analytics, Business, or a related field.
  • Strong analytical skills and familiarity with data visualization tools.
  • Basic understanding of customer experience metrics and methodologies.
  • Proficiency in Microsoft Excel and experience with data analysis software.
  • Excellent communication skills and ability to work collaboratively in a team environment.

Nice to Have

  • Experience with SQL or other database querying languages.
  • Familiarity with AI technologies and their application in data analysis.
  • Previous internship or project experience in data analysis or customer experience.

What We Offer

  • Hands-on experience in a collaborative environment.
  • Exposure to advanced analytics tools and AI technologies.
  • Opportunities for professional development and skill enhancement.
  • Flexible working hours to accommodate your academic schedule.
  • Networking opportunities with industry professionals.
Language Requirements
EnglishB2
BasicIntermediateAdvancedNative
Why This Job7.5 of 10

This internship offers valuable hands-on experience in data analysis within a collaborative SaaS environment. Ideal for students looking to enhance their skills in customer experience metrics and AI technologies.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

About Jobgether

Explore Jobgether careers in 2026 and discover a wide range of job openings, including remote, hybrid, and office roles. Our platform offers advanced filters, application tracking, and valuable company insights to enhance your job search experience. Uncover exciting career opportunities at Jobgether and take the next step towards your dream role today. Join us and shape your future in 2026.

Industry
Tech
Location
Remote

Who Will Succeed Here

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Proficient in SQL for querying large datasets and extracting insights, with hands-on experience in building dashboards using tools like Tableau or Power BI for effective data visualization.

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Self-motivated and adaptable to a remote work environment, thriving in asynchronous communication and demonstrating strong time management skills to balance multiple projects and deadlines.

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Analytical mindset with a focus on customer experience metrics, capable of interpreting NPS, CSAT, and other CX metrics to derive actionable insights that drive improvements in user satisfaction.

Learning Resources

→SQL for Data Sciencecourse
→Data Visualization with Tableaucourse
→Understanding Customer Experience Metricsarticle

Career Path

CX Data Intelligence Analyst Intern(Now)→CX Data Analyst(1-2 years)→Senior CX Data Analyst or CX Insights Manager(3-5 years)

Market Overview

Market Size 2024
$10.5B
Annual Growth
12.3%
AI Adoption
75%
Investment in Data Analytics
+150%
Labour Demand for Data Analysts
+25%
Avg Salary for Data Analysts
$85K

Skills & Requirements

Required
Data AnalysisCustomer Experience MetricsData Visualization
Growing in Demand
Machine LearningData StorytellingPython for Data Analysis
Declining
Excel VBATraditional Reporting Tools

Domain Trends

Increased Demand for Real-Time Data Analytics
Companies are shifting towards real-time data processing, with 68% of organizations prioritizing real-time insights for better customer experience.
Integration of AI in Data Analysis
AI technologies are being integrated into data analysis processes, with 80% of data analysts using AI tools to enhance data interpretation and visualization.
Focus on Customer-Centric Metrics
There is a growing emphasis on customer experience metrics, with 65% of businesses reporting that they are investing in tools to better understand customer behavior through data.

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