Customer Stories Manager - Remote Position at RevenueCat

About the Role

We are hiring a Customer Stories Manager to join our remote team at RevenueCat. As a Customer Stories Manager, you will play a crucial role in shaping the narratives of our customers and showcasing their success stories. This position allows you to work closely with creative and ambitious app developers, helping to tell their stories in ways that inspire others. If you are passionate about storytelling and want to make a significant impact in the world of mobile app monetization, this role is for you.

What You'll Do

• Engage with customers to earn their trust and gather compelling stories that highlight their unique experiences with RevenueCat.
• Collaborate with cross-functional teams, including Product Marketing, Sales, and Customer Success, to align customer stories with product value and marketing strategies.
• Utilize AI tools to enhance storytelling efficiency and orchestrate freelancers and production teams to create high-quality content.
• Produce various formats of customer stories, including videos, written content, and event narratives.
• Identify and prioritize storytelling opportunities that resonate with our audience and support our go-to-market efforts.

Requirements

• 5+ years of experience in content, customer marketing, or product marketing with a strong customer focus.
• Proven track record of delivering customer stories that enhance marketing and sales credibility.
• Excellent interviewing skills and the ability to build rapport quickly with customers.
• Strong project management skills to oversee multiple storytelling initiatives from concept to launch.
• Familiarity with AI tools and modern content production techniques.

Nice to Have

• Experience in video production and editing.
• Knowledge of mobile app development and monetization strategies.
• Background in B2B SaaS marketing.

What We Offer

• Competitive equity in a fast-growing, Series C startup backed by top-tier investors.
• Fully remote and flexible work environment.
• 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge.
• $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning.
• 10-year window to exercise vested equity options.