Cloud Services Project Manager - Remote

About the Role

We are seeking a talented Cloud Services Project Manager to join our team at Avahi. This remote position offers the opportunity to lead cloud projects while working in a dynamic, global environment. You will play a crucial role in managing customer communications and ensuring project success from inception to completion.

What You'll Do

• Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction.
• Schedule and facilitate internal and kickoff calls, onboarding the team and customers for project delivery.
• Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time.
• Provide regular project updates to leadership, customers, and AWS sellers, ensuring all stakeholders are informed.
• Review and approve delivery team timesheets to ensure accurate billing and project tracking.
• Update allocation boards for teams in Clockify, ensuring efficient resource management.
• Drive delivery for successful outcomes and customer satisfaction as the project owner.
• Manage key KPIs: keeping the project within budget, ensuring timely delivery, and achieving CSAT scores of 8 and above.
• Conduct retrospectives for projects as needed to identify areas for improvement and ensure continuous improvement.

Requirements

• Minimum of 2 years of experience managing AWS professional services engagements.
• AWS Cloud Practitioner certification preferred.
• Certified Scrum Master (CSM) preferred.
• Experience working with Jira for project management.
• Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams.
• Proven ability to deliver projects on time, within budget, and to the satisfaction of stakeholders.
• Familiarity with Clockify or similar time-tracking tools is a plus.

Nice to Have

• Experience in managing multi-project environments.
• Knowledge of risk management and mitigation strategies.
• Familiarity with Agile methodologies beyond Scrum.

What We Offer

• Remote-first flexibility to enjoy work-life harmony from anywhere.
• An innovative culture that embraces creativity, agility, and growth.
• Career development opportunities with mentorship and advancement paths.
• A purpose-driven mission dedicated to diversity and sustainability.
• Global collaboration with a diverse team, sharing insights and creating impactful solutions.

Join Avahi and make an impact in a fast-paced, customer-focused environment with abundant opportunities for growth as a Cloud Services Project Manager. This remote role is perfect for those looking to advance their career in cloud consulting.