AI Operations Lead - Remote
About the Role
We are looking for an AI Operations Lead to join our team at Honeycomb. This remote AI Operations Lead position offers an exciting opportunity to shape the future of AI within our organization. You will play a crucial role in making Honeycomb an AI-superpowered company by building, deploying, and evangelizing AI technology across various departments.
What You'll Do
- Own our internal AI strategy, creating a roadmap that balances quick wins with foundational investments.
- Supervise the architecture of our internal AI platform, collaborating with Engineering Enablement and Data Engineering teams.
- Support the development of reference architecture for internal AI capabilities, including model access and orchestration.
- Partner with engineering and data teams to ensure AI platform components are built on shared infrastructure.
- Identify AI workload dependencies early and integrate those requirements into partner roadmaps collaboratively.
- Work with security, IT, and engineering to implement access control and data handling policies.
- Establish shared data classification standards for AI use cases in collaboration with data and analytics teams.
- Automate key business workflows using AI across the company, focusing on high-leverage internal processes.
- Lead cross-functional initiatives to define success metrics and deliver end-to-end AI solutions.
- Evangelize AI tooling and concepts through training and enablement resources for various audiences.
Requirements
- Proven experience as a senior individual contributor in building and operating production-grade platforms.
- Experience architecting modern AI stacks, including LLMs and evaluation guardrails.
- Track record of leading cross-functional initiatives with clarity and decision-making.
- Comfort navigating security, privacy, and compliance trade-offs in real organizations.
- Ability to teach and influence, simplifying complex topics for diverse audiences.
Nice to Have
- Experience building internal developer platforms or workflow automation systems.
- Familiarity with observability practices for AI systems.
- Experience with change management across distributed teams.
- Interest in external evangelism through writing, speaking, or social media.
- Knowledge of data governance and security practices.
What We Offer
- A stake in our success with generous equity options.
- Transparent pay structure based on experience.
- Unlimited PTO and paid sabbatical for work-life balance.
- Home office, co-working, and internet stipend.
- Comprehensive benefits coverage for employees and dependents.
- Up to 16 weeks of paid parental leave.
- Annual development allowance for professional growth.
- And much more!
This role offers a unique opportunity to lead AI operations in a rapidly growing company, with a strong focus on employee development and innovative AI solutions.
Who Will Succeed Here
Deep understanding of AI technologies such as TensorFlow and PyTorch, combined with experience in platform architecture to effectively design and implement scalable AI solutions.
Proven ability to lead cross-functional teams in a remote environment, leveraging tools like Slack and Zoom to foster collaboration and maintain productivity across diverse teams.
Strong background in data engineering practices, including experience with ETL processes and security compliance frameworks, to ensure AI solutions are both effective and secure.
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