Account Takeover Analyst - Remote Position at Kraken

About the Role

Join Kraken as an Account Takeover Analyst in a fully remote position, where you will play a critical role in safeguarding our digital assets and customer accounts from unauthorized access and fraudulent activities. As an Account Takeover Analyst, you will help maintain Kraken's reputation as a leader in security within the crypto industry.

What You'll Do

• Provide industry-leading support for Kraken clients by investigating, documenting, troubleshooting, and resolving high-level, sensitive client issues related to security and account takeover incidents.
• Detect and investigate potential account takeover incidents, including identifying compromised accounts and security breaches.
• Stay updated on emerging account takeover threats and techniques through threat intelligence sources and adapt security measures accordingly.
• Utilize security tools and technologies to continuously monitor and identify account takeover threats.
• Maintain detailed records of account takeover incidents, investigations, and actions taken for reporting and future reference.
• Analyze data and patterns to identify trends and anomalies that may indicate account takeover attempts or vulnerabilities.
• Execute complex, long-term projects with numerous stakeholders to advance Kraken’s security program.
• Identify product and system improvements using a data-driven approach to prevent suspicious activities at scale.

Requirements

• Minimum of 2 years of experience in ATO prevention, information security, risk assessment, fraud, or financial intelligence.
• Proactive attitude with a focus on improving processes and enhancing the experience of employees and clients.
• Outstanding communication skills, able to communicate clearly and sensitively in written and verbal forms.
• Ability to coordinate closely with various teams including CE, product, legal, compliance, and engineering.
• Advanced logical, analytical, and critical thinking skills.
• Strong attention to detail and highly organized.
• Self-motivated with the ability to make quick and tough decisions autonomously.
• Proficiency in data analysis via Google Sheets, SQL, and the use of fraud detection tools.

Nice to Have

• Chainalysis expertise.
• Familiarity with Confluence and strong documentation writing skills.
• Basic to Intermediate knowledge of Splunk.
• Cybersecurity experience or certification.
• Programming and script writing skills (Python, etc.).
• Understanding of machine learning and AI.

What We Offer

• Competitive salary with opportunities for growth.
• Fully remote work environment with a diverse team across 70+ countries.
• Access to industry-leading security tools and technologies.
• Continuous learning opportunities in the fast-paced crypto industry.
• Supportive company culture that values diversity and inclusion.