Account Coordinator - Remote Position at The Helper Bees

About the Role

We are seeking an enthusiastic Account Coordinator - Remote to join our team at The Helper Bees. In this role, you will support account management for enterprise-level clients, ensuring client satisfaction and building strong relationships. As an integral part of our mission-driven organization, you will contribute to enhancing the quality of care for older adults.

What You'll Do

• Support account management for enterprise clients, ensuring their needs are met.
• Build and maintain relationships with plan partners to foster collaboration.
• Coordinate eligibility files and monitor utilization trends to optimize service delivery.
• Ensure compliance with CMS and state regulations, assisting in tracking and documenting compliance requirements.
• Collaborate with internal teams to resolve issues and enhance service quality.
• Manage client meetings and documentation effectively.
• Analyze data for client reporting, providing insights to improve client outcomes.
• Travel to client meetings as required, acting as a key liaison between departments and stakeholders.

Requirements

• 2+ years of experience in account coordination or related roles.
• Strong written and verbal communication skills are essential.
• Knowledge of Medicare Advantage and Long-Term Care Insurance is preferred.
• Familiarity with CMS guidelines and compliance requirements.
• Detail-oriented with strong project management skills.
• Ability to analyze data and navigate multiple platforms efficiently.
• Must be able to travel as required for client meetings.
• Bachelor’s degree preferred.

Nice to Have

• Experience in a healthcare-related field.
• Proficiency in data analysis tools.
• Previous experience working in a startup environment.

What We Offer

• Flexible remote work options to support work-life balance.
• Opportunity to work in a growing startup environment with a mission-driven focus.
• Engagement in a supportive team culture that values collaboration.
• Professional development opportunities to enhance your skills.
• Competitive salary and benefits package.