Temporary Quality and Excellence Officer - Remote Option Available

About the Role

We are seeking a passionate and experienced Temporary Quality and Excellence Officer to join our team at Sanctuary Supported Living. This role offers a unique opportunity to work remotely while making a significant impact on the quality of services provided to our customers. As a Quality and Excellence Officer remote, you will coordinate and deliver the housing-related support audit program, ensuring compliance with regulatory and legislative requirements.

What You'll Do

• Coordinate and deliver the housing-related support (HRS) audit program for Supported Living.
• Write comprehensive audit reports and generate remedial actions on our quality monitoring system (RADAR).
• Provide monitoring and reporting data on regional quality standards to drive continuous improvement.
• Collaborate with local and area service managers on their improvement plans.
• Support service managers in preparing for external inspections and contract monitoring requirements.
• Conduct thematic analysis of quality assurance data and audits to benchmark and drive change.
• Deliver workshops and Q&A sessions as part of the quality learning program.
• Champion exceptional care and support, ensuring services meet customer requirements.

Requirements

• Proven ability to evaluate information, assess risks, and write complex reports.
• Strong communication and relationship-building skills.
• Motivated towards excellence with a proactive approach to identifying innovative practices.
• Experience in assessing quality of service delivery, particularly in person-centered support plans.
• Qualification in Health & Social Care or Quality Assurance is desirable.
• Knowledge of current supported housing legislation and regulation.
• Full UK driving license and willingness to travel as required.
• Ability to work flexibly, including potential overnight stays away from home.

Nice to Have

• Experience with RADAR, Inform, Star Online (Triangle), I-Planit.
• Understanding of trauma-informed care and positive behavior support.
• Previous experience in supported accommodation or care-related services.

What We Offer

• At least 25 days paid holiday, pro rata (plus public holidays).
• A pension scheme with employer contributions.
• Health and well-being plans.
• Life assurance and family-friendly arrangements.
• Tax-efficient savings through our Cycle to Work scheme.
• A variety of online discounts and rewards from major retailers.
• A wide range of learning and development opportunities.

Join us as a Temporary Quality and Excellence Officer remote and help us ensure the highest standards of care and support are delivered to our customers. Apply now to be part of a team that values diversity and inclusion, and where your contributions will make a difference.