Summer Data Analyst Intern - Remote E-ZPass Team

About the Role

Join the E-ZPass Customer Service team as a Summer Data Analyst Intern (remote) and play a crucial role in enhancing customer experiences. This internship offers a unique opportunity to work with data analytics tools and contribute to resolving issues related to E-ZPass accounts. As a Summer Data Analyst Intern, you will engage in various data analysis tasks that will help you develop valuable skills in a supportive environment.

What You'll Do

• Perform data analysis tasks using Excel and Oracle SQL to derive insights from customer data.
• Create compelling visuals in Power BI based on stakeholder requirements to effectively communicate findings.
• Maintain and improve Power Automate workflows to streamline processes and enhance efficiency.
• Automate workflows using Power Automate or Python, contributing to the overall productivity of the team.
• Enhance the existing financial model to provide better forecasting and analysis.
• Develop new data collection processes that will improve the quality and accessibility of data.
• Collaborate with team members to identify areas for improvement and implement data-driven solutions.
• Participate in networking events and facility tours to gain insights into the industry.

Requirements

• Currently enrolled in a college or university, majoring in Business Administration, Data Science, or a related field.
• Beginner to intermediate SQL skills are required for data manipulation and analysis.
• Proficiency in Microsoft Office, especially Excel, is essential for data analysis tasks.
• Knowledge of Microsoft Power Automate is a plus, enhancing your ability to automate workflows.
• Strong analytical and communication skills to effectively present findings and collaborate with stakeholders.
• Ability to work independently and as part of a team in a remote setting.
• Commitment to the internship duration of approximately 12 weeks.

Nice to Have

• Experience with data visualization tools such as Power BI.
• Familiarity with Python for automation tasks.
• Interest in enhancing customer service through data-driven insights.

What We Offer

• Competitive hourly compensation ranging from $18.07 to $30.31.
• Ability to opt into the New York State retirement system for future financial security.
• Access to Employee Business Resource Groups for networking and support.
• Facility tours and career panels to enhance your understanding of the industry.
• Networking events to connect with professionals and peers.
• Flexible remote work options, allowing you to balance your studies and internship.
• Hands-on experience in data analytics, preparing you for future career opportunities.