Studio Operations Lead - Luxury Wellness Studio
About the Role
We're hiring a Studio Operations Lead to join our luxury wellness studio in Newport Beach, California. As a Studio Operations Lead, you will be responsible for overseeing daily operations, ensuring an exceptional member experience, and leading a high-performing team. This role is perfect for someone passionate about wellness and eager to make a positive impact in people's lives.
What You'll Do
- Lead all daily studio operations, ensuring a luxury experience for every client interaction.
- Manage facility maintenance, equipment functionality, and compliance with safety standards.
- Drive revenue through membership sales and upselling, meeting monthly sales targets.
- Hire, train, and develop studio associates, fostering a culture of excellence and teamwork.
- Track and report daily KPIs, analyzing performance data to identify trends and opportunities.
Requirements
- 2+ years of management or supervisory experience in retail, hospitality, fitness, or a related field.
- Proven sales experience with a strong track record of hitting targets.
- Exceptional leadership skills and the ability to motivate and develop a team.
- Highly organized with strong attention to detail and comfortable with technology.
- Passion for health, wellness, and helping others.
Nice to Have
- Experience in boutique fitness, wellness, spa, or luxury hospitality.
- Familiarity with studio management software like Mindbody or AXLE.
- Demonstrated ability to build and lead high-performing teams.
What We Offer
- Competitive hourly rate starting at $24+/hour based on experience.
- Monthly performance bonuses for exceeding targets.
- Complimentary Unlimited SWTHZ membership valued at $289+/month.
- Professional development opportunities including training and coaching.
- A supportive, high-performing team culture in a modern luxury wellness studio environment.
This Studio Operations Lead role offers a unique opportunity to make a direct impact on members' health and well-being while leading a dedicated team. If you're ready to take on this challenge and help us create transformative wellness experiences, apply now!
This Studio Operations Lead position at SweatHouz offers a unique opportunity to lead a luxury wellness studio, drive member engagement, and achieve sales targets. With competitive pay and a supportive team culture, it's an exciting role for passionate leaders.
Who Will Succeed Here
Proficient in operations management with a strong understanding of luxury customer service standards, specifically in wellness environments, utilizing tools like CRM software to enhance member experience.
Demonstrates strong leadership skills with a focus on team development, showing the ability to motivate and coach staff to achieve high performance in an office setting.
Possesses a sales-driven mindset, with experience in developing and executing strategies that boost studio memberships and retention rates, while maintaining a positive and luxury-driven atmosphere.
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