Senior UX Designer - AI Conversation

About the Role

We are seeking a Senior UX Designer - AI Conversation to join our innovative team at Blink UX. This role offers an exciting opportunity to design intuitive and engaging conversational experiences for AI-powered systems. As a Senior UX Designer, you will collaborate with cross-functional teams to create user-centered designs that enhance customer interactions and satisfaction.

What You'll Do

• Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems.
• Translate business requirements and user needs into structured dialogue models and interaction patterns.
• Develop clear, concise, and brand-aligned conversational content.
• Collaborate cross-functionally with Product Managers, Engineers, and Researchers to deliver high-quality solutions.
• Create wireflows, conversation maps, and prototypes to communicate design intent.
• Apply usability testing insights and performance analytics to iterate and improve experiences.
• Ensure accessibility, inclusivity, and compliance standards are met in conversational interfaces.

Requirements

• 5–8+ years of experience in UX design, content design, or conversational design.
• Experience designing conversational experiences for generative or agentic AI.
• Strong understanding of human-centered design and UX best practices.
• Experience working in agile, cross-functional product teams.
• Portfolio demonstrating conversation flows, UX writing, or AI interaction design.
• Prompt design experience.
• Familiarity with conversation analytics and optimization techniques.

Nice to Have

• Experience in research synthesis and usability testing.
• Strong problem-solving and systems thinking skills.
• Ability to work collaboratively in a fast-paced environment.

What We Offer

• Competitive salary ranging from $125,000 to $140,000 per year.
• Hybrid work environment allowing flexibility between home and office.
• Opportunity to work with leading companies and cutting-edge technologies.
• Professional development and growth opportunities.
• Inclusive workplace culture that values diversity and equal opportunity.