Talantix.io
Ericsson•08.03.26
AI SCORE 8.5

Senior Support Engineer - Telecom Solutions

$90K–$120K/year
RemoteTelecom Solutions
Telecom Network Integration•UDR•UDM•HSS•CUDB•Troubleshooting•System Maintenance

About the Role

We are looking for a Senior Support Engineer to join our team remotely. As a Senior Support Engineer in the MNEA CSS TW FET SD & CS team, you will be responsible for the technical support and lifecycle maintenance of UDC domain products. You will work hands-on with carrier-grade systems to ensure the high availability and seamless operation of critical telecom solutions.

What You'll Do

  • Maintain UDC systems: Provide technical support and ensure the high availability of UDC domain products.
  • Support Core Nodes: Perform maintenance and configuration for core network equipment (UDR, UDM, HSS, CUDB).
  • Resolve Technical Issues: Troubleshoot and recover carrier-grade systems during service incidents or outages.
  • System Health & Updates: Execute system health checks, software patches, and performance optimizations.
  • Document & Share: Maintain technical logs and share troubleshooting knowledge to improve team efficiency.

Requirements

  • 5+ years in telecom network integration or core networks.
  • Hands-on experience with UDC core network equipment.
  • Proficiency in at least one: UDR, UDM, HSS, or CUDB.
  • Strong end-to-end troubleshooting capabilities.
  • Quick learner with a problem-solving mindset.

Nice to Have

  • Deep UDC systems knowledge.
  • UDC deployment experience.
  • Process optimization skills.
  • Cross-functional collaboration experience.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible remote work environment.
  • Collaborative team culture.
  • Access to the latest technologies in telecom solutions.
Why This Job8.5 of 10

This Senior Support Engineer role at Ericsson offers a competitive salary and the opportunity to work remotely in the dynamic field of telecom solutions.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Deep expertise in Telecom Network Integration, particularly with UDR, UDM, and HSS technologies, enabling effective troubleshooting and system maintenance for high-availability telecom solutions.

→

Proficient in remote work environments, demonstrating self-discipline and proactive communication skills to collaborate effectively with cross-functional teams and support clients from a distance.

→

Strong analytical mindset with a proven track record of managing complex system issues, leveraging hands-on experience with carrier-grade systems to drive timely resolutions and enhance customer satisfaction.

Learning Resources

→Telecom Network Integration Guideguide
→Fundamentals of Telecom Systemscourse
→Understanding UDR, UDM, HSS in 5G Networksarticle

Career Path

Senior Support Engineer - Telecom Solutions(Now)→Technical Lead - Telecom Support(1-2 years)→Manager - Customer Success & Support(3-5 years)

Market Overview

Market Size 2024
$30B
Annual Growth
7.5%
AI Adoption in Telecom
45%
Investment in Telecom Solutions
+25%
Labour Demand for Telecom Engineers
+15%
Avg Salary for Senior Support Engineer
$120K

Skills & Requirements

Required
Telecom Network IntegrationUDRUDM
Growing in Demand
5G Network IntegrationNetwork Automation ToolsCloud-Based Telecom Solutions
Declining
SS7 SignalingTraditional PSTN Technologies

Domain Trends

Shift to 5G Networks
The global 5G market is expected to reach $667.90 billion by 2026, leading to increased demand for telecom integration specialists.
Rise of AI in Network Management
45% of telecom companies are integrating AI for predictive maintenance and troubleshooting, enhancing operational efficiency.
Cloud Migration of Telecom Services
By 2025, 70% of telecom services will be hosted on cloud platforms, necessitating skills in cloud-based telecom solutions.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.