Senior Staff Product Designer - Payments & Risk Platform

About the Role

We are seeking a Senior Staff Product Designer to join our team at Gusto, focusing on the Payments & Risk Platform. This remote role is an exciting opportunity to elevate the design vision for how small businesses interact with their finances. As a Senior Staff Product Designer, you will be responsible for end-to-end product design for some of Gusto's most complex and mission-critical systems.

What You'll Do

• Design end-to-end product experiences across complex financial workflows as a hands-on senior individual contributor.
• Define and drive the long-term UX vision for Payments + Risk, aligned with Gusto’s strategy for money movement, trust, and risk.
• Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
• Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
• Explore and define new UX/UI patterns for sophisticated workflows—especially where no patterns currently exist.
• Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
• Influence product and technical roadmaps by advocating for customer needs, design quality, and long-term system health.
• Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
• Mentor other designers through feedback, pairing, and shared problem-solving, helping raise the overall craft bar.
• Contribute to Gusto’s design leadership community, shaping standards, processes, and design excellence across the organization.

Requirements

• 8–10+ years of product design experience, including time spent in complex, technical, or large-scale product domains.
• A portfolio demonstrating extraordinary UX and visual design craft, with high-quality, polished product work.
• Proven ability to lead design direction, drive alignment, and influence cross-functional partners.
• Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
• Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
• Experience contributing to or evolving a design system—components, patterns, interaction models, and visual standards.
• Ability to define net-new patterns and interaction models in ambiguous or emerging product areas.
• Comfort operating in ambiguity while balancing long-term vision with rapid iteration and execution.
• AI fluency—knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
• A deep affinity for Gusto’s mission to empower small businesses through modern, credible financial tools.

What We Offer

• Competitive compensation packages with a strong emphasis on equity-based compensation.
• Work remotely with a flexible schedule.
• Opportunities for professional growth and development.
• Collaborative and inclusive company culture.
• Health and wellness benefits.
• Support for work-life balance.