Senior Solutions Engineer - Remote Role for French Speakers

About the Role

We are looking for a Senior Solutions Engineer to join our remote team at Grafana Labs. As a Senior Solutions Engineer remote, you will play a crucial role in our customer-facing Solutions Engineering team, which is essential for our global growth. You will leverage your technical expertise to educate potential and existing customers, ensuring their success with our products.

What You'll Do

• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers.
• Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations to potential and existing customers.
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape.
• Drive product conversations based on need and problems with customers.
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public or private enablement material.

Requirements

• 5+ years of technical pre-sales experience.
• Strong judgment, collaboration, and leadership skills.
• First-class written and oral communication skills to collaborate with our remote-first internal teams and worldwide customers.
• Ability to skillfully articulate our value proposition and the technical advantages of our products.
• A passion for solving technical challenges and bringing creative solutions to our customers.
• Must be located in Spain and be a French speaker.

Nice to Have

• Experience with Open Source technologies or in the Metrics/Monitoring space.
• Familiarity with sales methodologies like MEDD(P)ICC.

What We Offer

• 100% Remote, Global Culture – Collaborate with talent from around the world.
• Scaling Organization – Work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Enjoy autonomy and support to ship great work and try new things.
• Open Source Roots – Work built on community-driven values.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent executives who are involved and visible.
• Balance is Key – Enjoy a global annual leave policy of 30 days per annum.