Senior Software Engineer - Agent Experience (Remote)

About the Role

Scrunch is hiring a full-time Senior Software Engineer specializing in Agent Experience to join our dynamic team. This Senior Software Engineer remote position offers the opportunity to work from anywhere in the United States, contributing to innovative solutions that enhance user experience and streamline operations.

What You'll Do

• Design, develop, and maintain scalable software solutions that improve the agent experience.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs to enhance application performance.
• Participate in code reviews and mentor junior engineers to foster a culture of learning and improvement.

Requirements

• 5+ years of experience as a software engineer, with a strong focus on backend development.
• Proficiency in programming languages such as Java, Python, or JavaScript.
• Experience with cloud services (AWS, Azure, etc.) and microservices architecture.
• Strong understanding of database management and data modeling.
• Excellent problem-solving skills and ability to work independently in a remote environment.

Nice to Have

• Experience with Agile development methodologies.
• Familiarity with CI/CD tools and practices.
• Knowledge of front-end technologies like React or Angular.

What We Offer

• Competitive salary range of $175,000 - $215,000 based on experience.
• Flexible remote work environment with a focus on work-life balance.
• Comprehensive health benefits and wellness programs.
• Opportunities for professional development and career growth.
• A collaborative and innovative team culture that values your contributions.