Senior Product Designer - Mobile Experience for PropTech

About the Role

We are seeking a Senior Product Designer - Mobile Experience to join HappyCo’s mobile product team. In this remote role, you will focus on enhancing the tools frontline property teams use daily to conduct inspections, complete preventive maintenance, resolve work orders, and capture high-quality property data directly from the field. Your designs must function under pressure, in poor connectivity, and with minimal friction.

What You'll Do

• Own and evolve core mobile workflows used daily by maintenance and property teams in the field.
• Collaborate with Product Management and Design Leadership to articulate a clear mobile product experience vision.
• Design for real-world constraints such as offline usage, unreliable connectivity, and performance limitations.
• Identify and drive improvements across product boundaries, translating complex operational problems into simple, mobile-first solutions.
• Conduct user research including interviews and usability testing to develop a deep understanding of user needs.
• Design, prototype, test, and iterate quickly using high-fidelity mobile prototypes.
• Monitor and analyze product usage data to identify patterns and emerging behaviors.
• Regularly synthesize and share customer insights with the design team and product partners.

Requirements

• 8-10+ years of experience in product design, particularly in mobile environments.
• Strong product instincts and high personal standards for quality and outcomes.
• Proven experience owning end-to-end mobile product design.
• A portfolio showcasing depth of thinking and measurable impact.
• Ability to run user research independently and balance rigor with pace.
• Strong business and product acumen.
• Comfort engaging in technical discussions and collaborating closely with engineers.
• Willingness to collaborate across time zones (Australia & North America).

Nice to Have

• Experience designing B2B or operational mobile products.
• Hands-on experience using AI tools to accelerate design processes.
• Familiarity with mobile platform constraints (Flutter, iOS / Android).
• Exposure to analytics or adoption tooling.

What We Offer

• Work from anywhere supported by a flexible company culture.
• Opportunity to work for one of the fastest-growing technology companies in the PropTech industry.
• Generous paid parental leave and competitive pay, including stock options.
• Access to employee assistance programs for physical and mental wellness.
• Monthly stipends to support wellness and home office expenses.