Senior Nuvolo Programmer - Remote

About the Role

We are seeking a Senior Nuvolo Programmer to join our team remotely. In this role, you will provide leadership, strategic direction, and expertise to the Department of Veterans Affairs (VA) Healthcare Technology Management Service Line. As a Senior Nuvolo Programmer, you will be responsible for designing, developing, configuring, and maintaining the VA Nuvolo Clinical EAM and OT Security application on the ServiceNow platform. You will lead programming efforts across the full software development lifecycle, ensuring the enterprise Nuvolo instance operates at or above established service levels.

What You'll Do

• Develop and modify Nuvolo/ServiceNow application configurations including web-based applications, client-server components, and OS scripts for process automation.
• Apply expertise in RDBMS and SQL to support CDW data integration, ETL processes, import scripts, and data interface maintenance.
• Implement and integrate COTS software and third-party applications into the existing Nuvolo architecture.
• Plan, document, code, modify, test, and implement application changes in accordance with VA Systems Development Methodology and ESM ITSM governance procedures.
• Provide biweekly release coverage, attending Thursday release windows and performing testing, validation, and post-release support as required.
• Develop and execute test cases within ServiceNow test plans and test suites; coordinate UAT with VA Product Owners and document results.
• Perform root cause analysis and incident remediation for P1–P4 incidents within SLA timeframes.
• Support Operations and Maintenance Epics and Enhancement Epics as prioritized by the HTM Program Office each sprint.

Requirements

• BA/BS degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum 8 years of hands-on experience programming applications.
• Proficiency in web-based and client-server application development (e.g., JavaScript, Glide scripting, Python, or similar).
• Strong working knowledge of SQL and relational database design applicable to VA CDW integrations.
• Experience with COTS software implementation and integration within enterprise IT environments.
• Familiarity with Agile/Scrum SDLC methodology and ServiceNow platform governance.
• Ability to provide after-hours support for scheduled releases, upgrades, and Priority 1 incidents.

Nice to Have

• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer.
• Federal Enterprise Architect Certification (FEAC) or equivalent.
• Experience delivering Nuvolo Clinical EAM and/or OT Security module.
• Experience with VHA or other federal healthcare agencies.

What We Offer

• Competitive salary range of $110,000 - $135,000 per year.
• Comprehensive benefits package including health insurance (medical, dental, and vision).
• Paid time off and federal holidays.
• Matching 401K plan.
• Remote work flexibility.