Talantix.io
NEC•09.03.26
AI SCORE 8.5

Senior Application Engineer - Emergency Services Solutions

$120K–$140K/year
RemoteEmergency Services Technology
Azure DevOps•ITIL•Troubleshooting•Project Management•Communication•Technical Support

About the Role

We are looking for a Senior Application Engineer to join our team at NEC Australia. In this Senior Application Engineer remote position, you will deliver NEC solutions into live operational service for our suite of emergency service products across our entire customer portfolio. You will build, commission, and upgrade critical communications platforms and Computer Aided Dispatch (CAD) systems, while providing coaching and technical support to our clients.

What You'll Do

  • Build, commission, and upgrade NEC Control Room systems for emergency services customers.
  • Troubleshoot hardware and software issues effectively.
  • Support projects from start to finish, managing tasks in Azure DevOps.
  • Maintain high standards by following and improving engineering documentation.
  • Share your knowledge by coaching colleagues and providing technical support.
  • Participate in a 24/7 on-call team to deliver exceptional customer service (travel required).

Requirements

  • 2+ years of experience in similar roles.
  • Experience in operating IT systems for the Emergency Services sector.
  • Strong troubleshooting skills and experience within project frameworks.
  • Excellent communication and relationship-building abilities.
  • Familiarity with ITIL processes.

Nice to Have

  • Experience with Azure DevOps.
  • Knowledge of emergency service protocols.
  • Certifications related to ITIL or project management.

What We Offer

  • Competitive salary of AUD 120,000 - 140,000 per year.
  • Bonus & wellness days after 6 months.
  • 14 weeks paid parental leave.
  • Up to 4 paid volunteer days per year.
  • Discounts on health insurance, travel, entertainment, and more.
  • Salary sacrificing options (car leasing, superannuation, etc.).
  • Employee Assistance Program – free, confidential support for you and your family.

Join us and make an impact! At NEC, we embrace diversity, equality, and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally diverse backgrounds. Ready to take your career to the next level? Apply now and let’s build something amazing together!

Why This Job8.5 of 10

This Senior Application Engineer role at NEC offers a unique opportunity to work remotely while contributing to critical emergency services solutions. With a competitive salary and excellent benefits, it's an attractive position for skilled engineers.

Salary Range
Required
0/1
Optional
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Bonus
0/1

Who Will Succeed Here

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Proficient in Azure DevOps for CI/CD pipelines, with hands-on experience in implementing automated testing and deployment strategies tailored for emergency services applications.

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Strong project management skills with a proven ability to lead cross-functional teams remotely, ensuring timely delivery of mission-critical communication solutions under pressure.

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In-depth knowledge of ITIL processes to enhance service delivery and incident management, coupled with a troubleshooting mindset that prioritizes rapid resolution of technical issues in high-stakes environments.

Learning Resources

→Azure DevOps Documentationguide
→ITIL Foundation Certification Trainingcourse
→Troubleshooting Guide for Azure DevOpsarticle

Career Path

Senior Application Engineer - Emergency Services Solutions(Now)→Lead Application Engineer(1-2 years)→Technical Architect - Emergency Services Solutions(3-5 years)

Market Overview

Azure DevOps Market Size 2024
$10.5B
Annual Growth
24.3%
AI Adoption in DevOps
48%
Investment in DevOps Tools
+32%
Labour Demand for Azure DevOps Roles
+30%
Avg Salary for Senior Application Engineers
$120K

Skills & Requirements

Required
Azure DevOpsITILTroubleshooting
Growing in Demand
Infrastructure as Code (IaC)Continuous Integration/Continuous Deployment (CI/CD)Cloud Security
Declining
Waterfall Project ManagementManual Testing

Domain Trends

Shift to Cloud-Native Applications
By 2025, 85% of organizations will have adopted a cloud-native approach, leading to a 35% increase in demand for Azure DevOps expertise.
Integration of AI in DevOps
48% of companies are investing in AI-driven DevOps tools to enhance automation and efficiency, creating new roles focused on AI integration.
Focus on Agile and DevOps Culture
Organizations embracing Agile methodologies report a 60% improvement in project delivery times, increasing the need for skilled professionals in Azure DevOps.

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