Senior AI Engineer - Agentic AI (Remote)

About the Role

We are seeking a Senior AI Engineer - Agentic AI to join our dynamic team at American Express. This Senior AI Engineer remote position offers an exciting opportunity to work with cutting-edge technology and contribute to the future of commerce. As part of our team, you will help shape the development of agentic AI systems that enhance customer experiences and streamline financial workflows.

What You'll Do

• Design, build, and ship LLM-powered and agentic product features that transform how customers manage their finances.
• Develop agentic AI systems that reason over context, invoke tools, take real actions, and recover gracefully from failures.
• Architect and implement production-grade RAG pipelines over sensitive financial data, ensuring strict adherence to correctness, auditability, and safety.
• Contribute to shared AI infrastructure, including LLM services and agent orchestration frameworks, to scale agentic development across Amex Technology.
• Own the systems you build in production, focusing on reliability, latency, cost, and failure modes.

Requirements

• 5+ years of software engineering experience, including significant production experience with LLMs or applied ML systems.
• A proven track record of shipping AI-powered or agentic systems that users depend on.
• Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
• Hands-on experience with modern LLM tooling and agentic patterns and architectures.
• Fluency with AI-assisted and agentic development workflows.

Nice to Have

• Experience building agentic systems in fintech or other regulated industries.
• Experience as a founding engineer or early technical contributor in high-growth environments.
• Demonstrated ability to ship technically complex systems in regulated contexts that customers actively rely on.

What We Offer

• Competitive base salary ranging from $123,000 to $215,250 annually, plus bonus and benefits.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
• 20+ weeks paid parental leave for all parents, regardless of gender.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).

Join us as a Senior AI Engineer remote and be part of a team that values innovation, collaboration, and personal growth. Your contributions will help shape the future of American Express and redefine the experiences of our customers.