Senior Account Manager - Remote Sales for IT Solutions

About the Role

We are seeking a Senior Account Manager - Remote to join our dynamic team at Kaseya. As a leading provider of IT infrastructure and security management solutions, Kaseya empowers Managed Service Providers (MSPs) and internal IT organizations worldwide. In this role, you will proactively engage with clients to understand their evolving needs and business objectives, driving revenue growth through effective sales strategies.

What You'll Do

• Engage with clients regularly to anticipate challenges and provide pre-emptive solutions that enhance customer experience.
• Identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth.
• Monitor usage metrics and address potential adoption hurdles proactively, adhering to sales checklists and processes.
• Develop a deep understanding of Kaseya's products and their integrations to effectively propose their value to customers.
• Collaborate cross-functionally to support teams in addressing customer needs and driving sales.
• Participate in proactive meetings to align strategies and enhance customer experiences.
• Support the onboarding process for new clients and drive proactive product adoption through tailored strategies.
• Continuously learn and grow through education and training opportunities to enhance your sales skills and product expertise.

Requirements

• Fluency in German is essential.
• 4+ years of experience in SaaS sales, preferably in B2B sales.
• Exceptional inside sales experience in a metrics-driven, fast-paced environment.
• A motivated, coachable, and competitive go-getter with a passion for sales.
• Exceptional organizational, interpersonal, and communication skills.
• Experience with CRM applications (Salesforce) to manage leads, opportunities, and accounts.

Nice to Have

• Experience in IT solutions sales.
• Familiarity with sales forecasting and pipeline management.

What We Offer

• Competitive salary with significant sales commission opportunities.
• Remote work flexibility.
• Continuous learning and professional development opportunities.
• A stimulating environment that encourages growth and innovation.
• A chance to be part of a company that is changing lives through technology.