Seller Launch & Account Management Intern - Remote

About the Role

Join Back Market's Seller Success team as a Seller Launch & Account Management Intern - Remote, where you'll manage the critical first weeks of newly launched sellers on our platform. This internship offers a unique opportunity to gain hands-on experience in account management and seller support within the e-commerce sector.

What You'll Do

• Manage a portfolio of 50-100 newly launched sellers during their critical onboarding phase.
• Analyze sales and quality performance data using Excel and Salesforce.
• Conduct structured follow-ups at key milestones to guide sellers through the launching process.
• Build strong professional relationships with sellers across Europe and the US.
• Collaborate with cross-functional teams on special projects to enhance seller experience.

Requirements

• Fluent in English and French (C1 minimum).
• Proficiency in Excel, including pivot tables.
• Strong organizational skills for managing high-volume portfolios.
• Excellent communication skills, with negotiation and relationship-building abilities.
• Previous commercial experience is a plus.
• Familiarity with Salesforce or CRM systems.
• Experience in e-commerce or marketplace environments is beneficial.

Nice to Have

• Experience in account management or customer success roles.
• Understanding of sales processes and metrics.
• Interest in technology and online marketplaces.

What We Offer

• Impact-driven work environment focused on diversity, equity, and inclusion.
• Hybrid work environment with remote work options.
• Employee Resource Groups and mentorship programs.
• Comprehensive accessibility policies.
• Career development opportunities to enhance your skills and career path.