Scheduling Support - Remote Opportunity

About the Role

We are excited to announce an opportunity for a Scheduling Support remote position at Cadent Gas. This role is pivotal in ensuring our network operates smoothly and efficiently, supporting our commitment to delivering exceptional service to our customers. As a member of our Scheduling & Dispatch team, you will play a crucial role in the day-to-day operational delivery, helping to coordinate activities that meet customer expectations and operational priorities.

What You'll Do

• Assist with the administration of daily and forward scheduling activities in line with agreed processes and guidelines.
• Create operational work orders and support the build-out of effective delivery plans.
• Collaborate with multiple teams across the business, maintaining a holistic view of work planned for the day and beyond.
• Ensure data accuracy by maintaining accurate system data and interrogating information where needed.
• Support measurement of individual and team objectives to help identify and improve network performance.
• Provide support to colleagues, including assisting with the training of new starters to ensure consistent ways of working.
• Contribute to a positive customer experience by ensuring work is well planned and communicated.

Requirements

• Strong organizational skills with a keen attention to detail.
• Proficient in Microsoft Office and familiar with systems such as SAP and ClickSoftware.
• Ability to adapt to changing priorities in a fast-paced operational environment.
• Excellent communication skills to build relationships with internal and external stakeholders.
• Team-focused approach with a willingness to support and coach colleagues.
• A quality and compliance mindset, ensuring accuracy and doing things right the first time.

Nice to Have

• Experience in scheduling or operational support roles.
• Familiarity with the utilities sector.
• Knowledge of performance measurement metrics.

What We Offer

• Annual bonus and pension scheme double matched up to a total of 18% of salary.
• 25 days holiday, plus statutory days, with an option to buy more.
• An extra day off each year to celebrate life’s special moments.
• Career development with funded learning options.
• Flexible working and strong commitments to equality, diversity, and inclusion.
• Generous family policies and flexible benefits.
• Retail discounts, gym access, and more.
• Support for a healthy work-life balance and openness to flexible working options.

If you’re looking for a development opportunity that gives you visibility, variety, and the chance to support operational delivery across the East of England Network, apply now for this Scheduling Support remote position!