Sales and Service Administrator - Remote Option Available

About the Role

We are seeking a dedicated Sales and Service Administrator to join our team at Bruker. This role offers a unique opportunity to work in a hybrid model, allowing you to balance your time between our office in Rivas-Vaciamadrid and remote work. As a Sales and Service Administrator, you will play a crucial role in supporting our business development activities, ensuring efficient order processing and customer satisfaction.

What You'll Do

• Provide comprehensive sales and service administration support to Bruker Optics in Spain.
• Coordinate new order bookings from purchase orders to scheduling system installations to ensure fast revenue recognition.
• Prepare and complete documentation necessary for processing sales orders and change orders.
• Manage customer orders, product pricing, daily invoicing, and end-of-month processing.
• Assist in sales reporting and provide business development support using SAP and Salesforce.
• Handle customer queries regarding invoices and claims, including E-Invoicing.
• Support audits and compliance activities related to Sales Operations.
• Maintain service contracts and invoicing, and coordinate spare parts stock.

Requirements

• Fluent in both Spanish and English, with excellent verbal and written communication skills.
• A minimum of 2 years of experience in an administrative role, preferably in a technical or customer-oriented environment.
• Proficient in Microsoft Word, Excel, and Outlook.
• Experience with ERP and CRM systems; familiarity with SAP and Salesforce is a plus.
• Strong numeracy and literacy skills, with the ability to work independently.
• Financial insight and the ability to manage material and master data in SAP.

Nice to Have

• Experience in the life sciences or diagnostics industry.
• Knowledge of logistics functions and coordination with couriers.
• Ability to assist field service engineers and manage quotations for spare parts.

What We Offer

• A hybrid work model with 4 days in the office and 1 day remote.
• Flexible working hours to accommodate business priorities.
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A collaborative and innovative work environment.