Talantix.io
Stelo•16.02.26
AI SCORE 8.5

Remote Support Engineer - Database Administrator at Stelo

$80K–$100K/year
RemoteSoftware & Cloud Services
DB2•Oracle•SQL Server•Networking•Technical Support•Cloud Environments

About the Role

We are excited to announce an opening for a Remote Support Engineer - Database Administrator at Stelo. In this role, you will provide essential technical support for our flagship product, Stelo Data Replicator. As a Remote Support Engineer, you will play a crucial role in helping our customers resolve issues and optimize their use of our software.

What You'll Do

  • Provide exceptional technical support to customers using Stelo Data Replicator.
  • Assist in the installation, configuration, and performance-tuning of our software.
  • Resolve customer inquiries related to relational databases such as Db2, Oracle, and SQL Server.
  • Utilize your networking skills to troubleshoot issues in both on-premise and cloud environments.
  • Collaborate with the engineering team to identify and resolve product-related issues.
  • Document customer interactions and solutions in our support system.
  • Participate in training sessions to enhance your knowledge of our products and services.
  • Contribute to the continuous improvement of our support processes.

Requirements

  • Strong background in relational databases (Db2, Oracle, SQL Server).
  • Experience in providing technical support in a software environment.
  • Solid understanding of networking concepts and troubleshooting.
  • Ability to work independently and manage multiple customer inquiries.
  • Excellent communication skills, both written and verbal.
  • Experience with cloud environments is a plus.
  • 2-5 years of experience as a support engineer or in a similar role.

Nice to Have

  • Familiarity with data replication tools and techniques.
  • Knowledge of BI analysis and reporting tools.
  • Previous experience in a customer-facing role.

What We Offer

  • Competitive salary ranging from $80,000 to $100,000 per year.
  • Fully remote work environment with flexible hours.
  • Comprehensive health benefits and wellness programs.
  • Opportunities for professional development and training.
  • Supportive team culture that values collaboration and innovation.
  • Access to the latest tools and technologies in the industry.
  • Generous paid time off and holiday schedule.
Why This Job8.5 of 10

This Remote Support Engineer position at Stelo offers a competitive salary and the opportunity to work with cutting-edge data replication technology. Join a supportive team and enjoy flexible working conditions.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in troubleshooting and optimizing DB2, Oracle, and SQL Server databases, with hands-on experience in resolving technical issues in cloud environments that enhance customer satisfaction.

→

Strong self-motivation and discipline to excel in a fully remote work setting, with the ability to manage time effectively while providing timely support to multiple clients across different time zones.

→

A growth-oriented mindset with at least 3-5 years of experience in technical support roles, particularly in database administration, demonstrating an eagerness to learn new technologies and adapt to evolving customer needs.

Learning Resources

→DB2 Database Administration Guideguide
→Introduction to SQL Server for Beginnerscourse
→Understanding Cloud Networking for Database Administratorsarticle

Career Path

Remote Support Engineer - Database Administrator(Now)→Database Support Specialist(1-2 years)→Senior Database Administrator(3-5 years)

Market Overview

Market Size 2024
$25B
Annual Growth
8.5%
AI Adoption
45%
Investment
+50%
Labour Demand
+20%
Avg Salary
$95K

Skills & Requirements

Required
DB2OracleSQL Server
Growing in Demand
Cloud Database ManagementData AnalyticsAutomation Scripting
Declining
DB2 UDB (Older Versions)Sybase

Domain Trends

Increased Cloud Adoption
Over 60% of organizations are migrating their databases to cloud environments, leading to a surge in demand for skills in cloud database management.
Integration of AI in Database Management
AI-driven database management tools are expected to grow by 40% in usage, enhancing data processing efficiency and predictive analytics.
Shift to NoSQL and New Database Architectures
The market for NoSQL databases is projected to grow by 25%, indicating a shift in preference among businesses for flexible data models.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.