Remote Senior Software Engineer - Analytics
About the Role
We're hiring a Remote Senior Software Engineer - Analytics to join our dynamic team at Ada. As a leader in AI customer service, Ada is committed to delivering extraordinary customer experiences through innovative technology. In this role, you'll leverage your expertise to enhance our analytics capabilities and drive impactful insights.
What You'll Do
- Design and implement scalable analytics solutions that support our AI-driven customer service platform.
- Collaborate with cross-functional teams to define and prioritize analytics requirements.
- Utilize data visualization tools to present insights and recommendations to stakeholders.
- Optimize existing analytics processes to improve efficiency and accuracy.
- Mentor junior engineers and contribute to a culture of continuous improvement.
Requirements
- 5+ years of experience in software engineering with a focus on analytics.
- Proficiency in programming languages such as Python, Java, or JavaScript.
- Experience with data visualization tools like Tableau or Power BI.
- Strong understanding of data modeling and database design.
- Excellent problem-solving skills and the ability to work independently.
Nice to Have
- Experience with machine learning and AI technologies.
- Familiarity with cloud platforms such as AWS or Azure.
- Knowledge of customer service processes and best practices.
What We Offer
- Competitive salary ranging from $140,000 to $180,000 annually.
- Fully remote work environment with flexible hours.
- Opportunities for professional development and growth.
- Collaborative and inclusive company culture.
- Health and wellness benefits to support your well-being.
This Remote Senior Software Engineer role at Ada offers an exciting opportunity to work in AI customer service, with competitive pay and a flexible work environment.
Who Will Succeed Here
Proficient in Python and Java, with hands-on experience in building data pipelines and analytics applications on AWS and Azure platforms.
Self-motivated and disciplined, thriving in a remote work environment while effectively managing time and prioritizing tasks to meet project deadlines.
Strong analytical mindset with experience in data visualization tools such as Tableau and Power BI, enabling the translation of complex datasets into actionable insights.
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