Remote Enterprise Product Manager - Multi-Product Portfolio

About the Role

Join Accurate Background as a Remote Enterprise Product Manager, where your expertise will drive significant improvements in our background screening platform. This role is pivotal in enhancing the Candidate and Client experiences, ensuring that every hire contributes to a success story. As a Remote Enterprise Product Manager, you will lead a multi-product portfolio, focusing on creating innovative workflows that enhance trust and operational efficiency.

What You'll Do

• Define and communicate a clear multi-year vision for the Candidate and Client experiences aligned with company strategy and business outcomes.
• Drive improvements to Candidate and Client experience gaps focusing on quality, workflow adoption, and self-serve experiences.
• Define and build AI-driven experiences across Candidate and Client portals.
• Collaborate with Sales and Account Management to ensure enterprise customer needs are reflected in strategy and execution.
• Work closely with Customer Support and Operations to improve resolution paths and eliminate preventable customer contact drivers.
• Establish a culture of hypothesis-driven discovery and experimentation, using quantitative and qualitative insights to prioritize.
• Define success metrics, instrumentation, and reporting for key journeys and initiatives; continuously learn and iterate from results.
• Ensure product delivery is predictable, measurable, and aligned to clear outcomes; raise execution standards across pods through strong product operating rhythms.
• Lead and develop Product Owners, strengthening discovery, roadmap planning, customer empathy, and execution rigor.

Requirements

• 8-10 years of Product Management experience with increasing scope and complexity.
• Demonstrated experience leading multi-product and/or multi-pod portfolios.
• Proven people leadership experience managing PMs and/or POs, including coaching and performance development.
• Strong track record of owning end-to-end customer experiences, including portal/dashboard-heavy products.
• Deep product craft in customer discovery, journey mapping, prioritization, roadmap development, and delivery management.
• Strong data fluency with the ability to define metrics, interpret funnel performance, and drive outcomes through experimentation and iteration.
• Exceptional cross-functional leadership skills, including stakeholder alignment, executive communication, and decision facilitation.
• High customer empathy and a systems thinking approach to complex workflows and dependencies.

Nice to Have

• Experience working in a compliance-heavy, regulated industry (e.g., background screening).
• Experience building or modernizing enterprise self-serve portals that drive adoption and reduce operational load.
• Experience partnering closely with Compliance/Legal on product requirements, risk mitigation, and policy-driven constraints.

What We Offer

• Impact at scale: Your work will touch both enterprise customers and millions of candidates going through the hiring process.
• High visibility: You will have the opportunity to define and execute strategy for two of our most important customer types: Clients and Candidates.
• A competitive salary ranging from $122,200 to $160,000 annually, based on experience and skills.
• Comprehensive benefits including medical, dental, and 401(k).
• A fun, fast-paced environment with ample opportunities for growth.
• A commitment to diversity and inclusion, ensuring everyone has a complete sense of belonging.
• Guiding principles that promote ownership, openness, curiosity, and teamwork.