Online Reputation Specialist - Remote Position at Welltech

About the Role

We are seeking a proactive Online Reputation Specialist to join our team at Welltech, a global leader in wellness solutions. As an Online Reputation Specialist remote, you will play a critical role in shaping how our brands are perceived online, driving positive sentiment, and improving visibility across key markets including the US, UK, LATAM, and EU.

What You'll Do

• Monitor reviews, forums, social media, blogs, and search results to track brand sentiment and identify risks or opportunities.
• Develop and execute strategies to reduce negative sentiment and amplify positive brand perception.
• Respond to online feedback professionally and in a timely manner.
• Create user-driven content (case studies, testimonials, forum responses) to build trust and credibility.
• Strengthen EEAT (Expertise, Authoritativeness, Trustworthiness) signals through expert collaborations, authoritative mentions, and PR initiatives.
• Identify and submit apps for relevant industry awards.
• Own and manage digital reputation projects, including landing pages and reputation-focused initiatives.
• Partner with Product, Brand, Creative, and Social Media teams to ensure aligned messaging.
• Track and report on key metrics (sentiment, share of voice, trends) and provide actionable insights to app teams.

Requirements

• Proven experience managing online reputation in competitive markets.
• Strong understanding of EEAT, branding, and digital PR principles.
• Experience with social listening tools and sentiment analysis platforms.
• Advanced English with excellent written communication skills.
• Analytical mindset with the ability to translate data into recommendations.
• Strong cross-functional collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice to Have

• Experience in fitness or wellness industries.
• Familiarity with Reddit and community-driven platforms.
• Understanding of cultural nuances across US, UK, LATAM, and EU markets.

What We Offer

• Join a culture that champions both personal and professional growth.
• Empowerment to inspire and make an impact in your role.
• Focus on achieving meaningful outcomes and making a difference.
• Be part of a movement that’s creating a healthier, happier world.
• Remote work flexibility with a diverse, remote-friendly team.