NOC Technician I - Remote Position at TEKsystems

About the Role

TEKsystems is hiring a NOC Technician I to support a 24/7, mission-critical network environment. This NOC Technician I remote position offers a fantastic opportunity for someone early in their telecom or networking career who wants hands-on experience in a high-impact operations setting. You’ll monitor, troubleshoot, and help maintain the availability and performance of wireless and core transport networks.

What You’ll Do

• Monitor critical network elements to ensure continuous service availability.
• Identify, validate, and respond to network alarms, incidents, and outages.
• Perform proactive network health checks and surveillance.
• Troubleshoot and isolate issues impacting Wireless RAN and core transport networks.
• Collaborate with engineering teams and field technicians to resolve incidents.
• Follow documented procedures to minimize service interruptions.
• Compile and submit network status reports and notifications.
• Escalate incidents appropriately and support disaster recovery actions as needed.
• Interact professionally with internal teams, vendors, and customers.

Requirements

• Entry-level to early-career experience in a telecommunications or network operations environment.
• Ability to work evenings, weekends, and holidays as part of a rotating schedule.
• Strong problem-solving skills and attention to detail.
• Comfortable working in a fast-paced, 24/7 operations environment.
• Clear verbal and written communication skills.
• Proficiency with basic computer tools (Outlook, Teams, Word, Excel).

Nice to Have

• Technical exposure to wireless technologies (LTE, 5G, UMTS/HSPA, GSM, CDMA/EVDO).
• Familiarity with RF fundamentals and cellular theory.
• Experience with transmission facilities (T1 and Ethernet circuit testing and troubleshooting).
• Knowledge of network monitoring tools and operating systems (Windows, UNIX, DOS).
• Familiarity with ITIL concepts such as Incident and Change Management.

What We Offer

• Medical, dental & vision insurance.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

This NOC Technician I remote position is a Contract to Hire role based out of Houston, TX, with a pay range of $23.00 - $26.00/hr. If you're interested in remote work opportunities in IT & Network Engineering, this is a great chance to join a leading provider of business and technology services.