Nights Team Member - Premier Inn

About the Role

We're currently recruiting for a Nights Team Member remote position at our Manchester West Didsbury Premier Inn. This role is perfect for those looking to start a career in hospitality, working 16 hours per week with a pay rate of up to £13.66 per hour. As a Nights Team Member, you will be the go-to person for our hotel overnight guests, ensuring their safety and providing exceptional customer service to help them rest easy and enjoy a good night’s sleep.

What You'll Do

• Provide excellent customer service to overnight guests, ensuring their comfort and safety.
• Utilize your calm personality to handle any issues that may arise during the night.
• Assist with the administration and operational tasks required for the smooth running of the hotel.
• Work collaboratively with other team members to maintain a welcoming environment.
• Participate in training and development opportunities to enhance your skills and career path.

Requirements

• No prior experience is needed, making this an ideal role for those new to the hospitality industry.
• Must be over 18 years old.
• Ability to work 16 hours per week, primarily during night shifts.
• Strong problem-solving skills and a commitment to health and safety.
• Excellent communication skills and a friendly demeanor.

Nice to Have

• Previous experience in customer service or hospitality is a plus.
• Basic knowledge of health and safety regulations.

What We Offer

• Competitive pay rate of up to £13.66 per hour.
• Permanent contract with opportunities for career advancement.
• Whitbread Benefits card for discounts on hotel stays and meals.
• Pension and saving schemes to help you secure your future.
• Complimentary breakfast for two when you join us.
• Discounts on various shopping and utility bills.