Middle RAF Operations Specialist - Remote iGaming Role

About the Role

We are looking for a Middle RAF Operations Specialist to join our dynamic team at GR8 Tech. This remote role is crucial in protecting our sportsbook ecosystem from financial leaks and sophisticated fraud. As a Middle RAF Operations Specialist, you will analyze real-time betting data, neutralize risks, and ensure platform integrity and profitability.

What You'll Do

• Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.
• Detect and intercept suspicious betting patterns, including arbitrage, value exploitation, latency abuse, and abnormal winnings.
• Analyze player behavior across multiple accounts to uncover organized fraud rings and bonus abuse.
• Apply immediate risk mitigation actions, independently triggering account segmentation, betting limits, and market restrictions.
• Drive verification requests for suspicious accounts to validate player identities and block bad actors.
• Resolve complex customer cases and internal JSM tickets related to fraud suspicions without compromising operational SLAs.
• Collaborate with Trading, Payments, Risk, and Integrity teams to conduct deep-dive investigations into betting anomalies.
• Document audit-ready case notes and maintain accurate internal tracking tables for all antifraud actions.
• Optimize workflows by reporting bugs, clarifying rule logic, and suggesting improvements to detection systems.

Requirements

• 1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.
• Strong understanding of sports betting mechanics, odds logic, and common fraud schemes.
• Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
• Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule.
• Intermediate (B1+) English level to communicate clearly with cross-functional teams.

Nice to Have

• Experience working with BI tools (like Tableau) or handling large operational datasets.
• Familiarity with alert-based fraud detection systems (e.g., Fairplay Monitor).
• Basic understanding of SQL for independent data validation.

What We Offer

• Annual cafeteria budget for sports, medical, mental health, home office, and languages.
• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first environment with tech support and coworking compensation.
• Team events (online/offline/offsite) and a learning culture with internal courses.

Join GR8 Tech and be part of a team that values trust, ownership, and a growth mindset. If you are a challenger in spirit and a champion in action, apply now for the Middle RAF Operations Specialist remote position!