Host - Restaurant Operations

About the Role

We are seeking a dedicated Host to join our restaurant team in Franklin, Tennessee. As a Host, you will play a crucial role in ensuring smooth operations and providing exceptional service to our guests. This is a part-time, onsite position where you will be responsible for managing reservations, seating guests, and maintaining a welcoming environment. If you are passionate about hospitality and enjoy working in a fast-paced environment, this Host position is perfect for you!

What You'll Do

• Oversee Open Table reservations and create a daily game plan for seating arrangements.
• Welcome guests warmly and ensure they are seated in a timely manner.
• Train new employees in host responsibilities and best practices.
• Maintain cleanliness and organization of the host area and restrooms.
• Handle inquiries regarding private events and assist management with guest relations.
• Answer incoming phone calls and check voicemails promptly.
• Exhibit strong interpersonal communication skills to address guest concerns professionally.
• Work efficiently under pressure during busy periods to ensure guest satisfaction.

Requirements

• High School Diploma or GED equivalent preferred.
• Minimum of one year of experience in a fast-paced restaurant or bar environment.
• Must be at least 18 years old.
• Knowledge of Teamwork and Toast POS systems is a plus.
• Ability to read, write, and speak English fluently.
• Strong multitasking and organizational skills.
• Food Handlers Card, ABC Service Certification, and CPR/First Aid training preferred.
• Ability to lift at least 25 lbs and work in a fast-paced environment.

Nice to Have

• Additional language skills to enhance guest interactions.

What We Offer

• Competitive hourly wage of $12.00 plus tips.
• Opportunity to work in a dynamic and engaging restaurant environment.
• Flexible scheduling options for part-time work.
• Training and development opportunities to enhance your skills.
• A supportive team culture focused on guest satisfaction.
• Employee discounts on food and beverages.