Head of Payments - Remote

About the Role

We are seeking a talented and experienced Head of Payments to join our dynamic team in a fully remote capacity. As the Head of Payments, you will play a critical role in shaping our payment strategy, optimizing payment performance, and leading cross-functional initiatives. This is a unique opportunity to drive innovation in the payments landscape, particularly within the FinTech and Travel Tech sectors.

What You'll Do

• Develop and implement a comprehensive payments strategy that aligns with our business goals and enhances customer experience.
• Lead the optimization of payment performance across multiple rails, ensuring seamless transactions and high customer satisfaction.
• Oversee commercial negotiations with payment processors and financial institutions to secure favorable terms and conditions.
• Manage MOR operations and ensure compliance with regulatory requirements in the payments industry.
• Collaborate with cross-functional teams to enhance payment infrastructure and drive product management initiatives.
• Utilize data analysis and statistical modeling to inform decision-making and improve payment processes.
• Provide leadership and mentorship to the payments team, fostering a culture of innovation and excellence.
• Monitor industry trends and emerging technologies to identify opportunities for growth and improvement.

Requirements

• Proven experience in a senior payments role, ideally within the FinTech or Travel Tech sectors.
• Strong understanding of payment processing, risk management, and cash flow management.
• Experience with Elixir, AWS, ECS, and system administration in a Linux environment.
• Excellent analytical skills with a focus on data-driven decision-making.
• Demonstrated ability to lead cross-functional teams and manage complex projects.
• Exceptional communication and negotiation skills.
• Experience in commercial operations and sales strategy development.
• Minimum of 8 years of experience in payments or a related field.

Nice to Have

• Familiarity with Multi-Touch Attribution (MTA) and Marketing MIX Modelling (MMM).
• Knowledge of Search Engine Marketing (SEM) and SEO best practices.
• Experience in billing optimization and chargebacks management.

What We Offer

• Competitive compensation package including stock appreciation rights.
• Flexible time off and the option to work remotely.
• Access to a budget for home office setup.
• Mental health support services available.
• Opportunities for learning and growth in a diverse culture.