Freelance Conversation Designer - Remote

About the Role

We are looking for a Freelance Conversation Designer to join our team at Kata.ai. This Freelance Conversation Designer - Remote role involves creating engaging conversation media and optimizing chatbots for improved user interaction. You will translate business requirements into conversation media and collaborate with a bot builder on conversation design implementation.

What You'll Do

• Prepare copywriting for chatbots that resonates with users.
• Optimize existing features and recommend new features for chatbots.
• Improve natural language processing for better chatbot performance.
• Master conversation and persona design to enhance user experience.
• Present design recommendations to internal teams and clients effectively.
• Work in a flexible environment with a focus on learning and creativity.
• Engage in a fast-paced creative setting, utilizing your knowledge of conversational bots.
• Collaborate with cross-functional teams to ensure the best outcomes for chatbot interactions.

Requirements

• Experience in copywriting, dialogue design, or similar roles.
• Skills in content creation, scriptwriting, and UX design.
• Proficiency in Bahasa Indonesia; English is a plus.
• Understanding of user-centric design principles.
• Creative mindset with a willingness to deliver quickly.
• Knowledge of conversational bots' current uses.
• Client-facing experience in creative or marketing roles is advantageous.
• Additional design or software development skills are a plus.

Nice to Have

• Experience with chatbot platforms and tools.
• Familiarity with AI technologies and their applications in conversation design.
• Strong analytical skills to assess user interactions and improve designs.

What We Offer

• Flexible working hours to accommodate your schedule.
• A learning experience in the Conversational AI industry.
• Opportunity to work with a dynamic team focused on innovation.
• Potential for future projects and collaborations.
• Remote work environment that promotes creativity and flexibility.