Founding Platform & Reliability Engineer - AI-Driven Infrastructure

About the Role

We’re hiring a Founding Platform & Reliability Engineer to join our innovative team at OpenArt. This role offers the unique opportunity to shape the future of AI-driven creative tools while working remotely. As a Founding Platform & Reliability Engineer, you will be instrumental in designing, scaling, and ensuring the reliability of our infrastructure stack, impacting millions of users worldwide.

What You'll Do

• Define and operationalize SLOs/SLIs across critical user journeys, driving prioritization and error budgets.
• Participate in an on-call rotation and lead incident response improvements, ensuring high-quality alerts and effective escalation paths.
• Implement reliability patterns at external boundaries and establish health measurement mechanisms for vendors.
• Build end-to-end observability with structured logs, metrics, and dashboards to quickly diagnose issues.
• Develop deploy safety practices, including automated rollbacks and reliable CI/CD gates.
• Guide the direction of our infrastructure architecture, balancing serverless and containerized approaches as we scale.
• Establish cost observability and control mechanisms, including caching strategies and budget alerts.
• Act as a senior technical voice, influencing architecture and engineering best practices across the team.

Requirements

• 5+ years of experience building and operating production systems focused on reliability and scaling.
• Strong software engineering skills with the ability to ship production code.
• Cloud-native experience with AWS or GCP, particularly in serverless and event-driven systems.
• Deep knowledge of observability practices, including dashboards and incident response maturity.
• Ability to design resilient interactions with external dependencies and communicate effectively with non-infra peers.
• Comfortable operating with ambiguity and defining problems before solving them.

Nice to Have

• Experience designing internal platform abstractions that enable product teams to ship faster.
• Proven track record of shipping concrete reliability outcomes, such as reduced MTTR or improved SLO attainment.
• Prior startup experience or experience owning large surface-area features.

What We Offer

• Competitive base salary and bonus program.
• Equity - meaningful ownership in what you build.
• High autonomy in a high growth environment.
• Visa sponsorship available for international candidates.
• Flexible work setup with remote options.