Tata Capital09.03.26
AI SCORE 7.5

Customer Sales Executive - Two Wheeler Loans (Remote)

$30K–$50K/month

About the Role

We are seeking a motivated Customer Sales Executive - Two Wheeler Loans (Remote) to join our team at Tata Capital. In this role, you will be responsible for identifying potential customers and facilitating the loan process under the guidance of your supervisor. This position offers a unique opportunity to work remotely while contributing to the growth of our two-wheeler loan segment.

What You'll Do

  • Identify potential customers for two-wheeler loans with the help of your supervisor.
  • Collect and validate necessary documents from customers as per organizational norms.
  • Log cases in the system according to standard operating procedures (SOP) and follow the process for disbursement.
  • Fulfill the sanction ratio as per organizational requirements.
  • Meet customer requirements and cross-sell multiple financial products under the guidance of your supervisor.
  • Assist in the empanelment of new vendors and develop relationships with them.
  • Ensure compliance with all audit and RBI regulations with the support of your manager.

Requirements

  • Undergraduate or graduate in any discipline.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic understanding of financial products and services.
  • Prior experience in sales or customer service is a plus.

Nice to Have

  • Experience in the banking or finance sector.
  • Knowledge of two-wheeler loan products.
  • Familiarity with compliance regulations.

What We Offer

  • Competitive salary with performance-based incentives.
  • Opportunity to work remotely with flexible hours.
  • Comprehensive training and development programs.
  • Supportive team environment and career growth opportunities.
  • Health and wellness benefits.
Language Requirements
EnglishB2
BasicIntermediateAdvancedNative
Why This Job7.5 of 10

This role offers a great opportunity for individuals looking to start their career in finance while working remotely. Tata Capital provides a supportive environment for growth.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

Proficient in using CRM tools like Salesforce or HubSpot to track customer interactions and sales progress, ensuring effective follow-up and sales pipeline management.

Possesses strong self-discipline and time management skills to excel in a remote work environment, enabling consistent productivity without direct supervision.

Demonstrates a customer-centric mindset with the ability to empathize with clients' financial needs, particularly in understanding the nuances of two-wheeler loans and related financial products.

Learning Resources

Sales Training: Building Your Sales Careercourse

Career Path

Customer Sales Executive - Two Wheeler Loans (Remote)(Now)Sales Associate - Financial Products(1-2 years)Sales Manager - Two Wheeler Loans(3-5 years)

Market Overview

Market Size 2024
$400B
Annual Growth
12.5%
AI Adoption in Customer Service
75%
Investment in Customer Experience Tech
+35%
Labour Demand for Customer Service Roles
+18%
Avg Salary for Customer Sales Executive
$50K

Skills & Requirements

Required
Customer ServiceSalesCommunication
Growing in Demand
Data AnalyticsCRM Software ProficiencyEmotional Intelligence
Declining
Cold CallingTraditional Sales Techniques

Domain Trends

Shift to AI-Driven Customer Support
75% of organizations are investing in AI solutions for customer service, leading to improved efficiency and customer satisfaction.
Increased Focus on Omnichannel Strategies
Companies that implement omnichannel strategies see a 20% increase in customer retention rates, highlighting the importance of seamless customer experiences.
Rise of Remote Work in Sales Roles
Over 60% of customer service positions are now remote, reflecting a significant shift in workforce dynamics and the need for digital communication skills.

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