Customer-Facing Software Engineer - Remote Opportunity

About the Role

We are seeking a Customer-Facing Software Engineer to join OpenAI's Forward Deployed Engineering team. This role offers a unique opportunity to work remotely while collaborating with customers to transform research breakthroughs into effective production systems. As a Customer-Facing Software Engineer, you will leverage OpenAI’s APIs to solve real customer challenges, ensuring their needs are met with scalable solutions.

What You'll Do

• Engage deeply with strategic customers to understand their business challenges and technical requirements.
• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
• Prepare detailed scopes of work and project plans for proof-of-concept prototypes and full production deployments.
• Work hands-on with customers' technical teams as a trusted advisor, coding side-by-side to drive projects to completion.
• Collaborate with Product, Research, and Applied teams to ensure seamless customer experiences and actionable product feedback.
• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements.

Requirements

• 7+ years of professional full-stack engineering experience in tech and product-driven companies.
• Customer-facing experience is highly desirable.
• Experience with relational databases like Postgres/MySQL.
• A bias for action and willingness to work iteratively with customers.
• Fluency in both Japanese and English (spoken and written) is mandatory.

Nice to Have

• Experience as a founder or early engineer at a startup.
• Strong problem-solving skills and a customer-centric approach.

What We Offer

• Competitive salary ranging from $120,000 to $150,000 per year.
• Comprehensive relocation assistance for new employees.
• Hybrid work model with flexibility to work remotely.
• Opportunities for professional growth and development.
• Access to cutting-edge AI technologies and projects.

Join us as a Customer-Facing Software Engineer and help shape the future of technology while working remotely!