Business Client Manager - Remote Position

About the Role

We are seeking a dedicated Business Client Manager - Remote to join our dynamic team. In this role, you will be responsible for managing client relationships, ensuring satisfaction, and driving business growth. As a Business Client Manager - Remote, you will work closely with international teams, leveraging your skills in financial analysis and customer service to deliver exceptional results.

What You'll Do

• Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
• Analyze client data to identify trends and opportunities for business growth.
• Manage the onboarding process for new clients, ensuring a smooth transition and integration.
• Utilize CRM tools to track client interactions and maintain accurate records.
• Participate in strategic operations and project management initiatives to enhance service delivery.
• Provide operational support and address any client issues promptly and effectively.
• Engage in continuous learning and professional development to stay updated with industry trends.

Requirements

• 3-5 years of experience in client management or a related field.
• Strong communication and interpersonal skills.
• Proficiency in financial analysis and understanding of credit products.
• Experience with CRM tools and document management systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to adapt to changing client needs and business conditions.
• Knowledge of AWS, Kubernetes, and DevOps practices is a plus.

Nice to Have

• Experience in the healthcare or financial sector.
• Familiarity with data analytics and operational support.
• Project management certification.

What We Offer

• Flexible working hours and the ability to work from anywhere in the EU, Iceland, Switzerland, and the UK.
• Dynamic work culture that encourages collaboration and innovation.
• Additional vacation week for employees with over a year of service.
• Health benefits package including insurance after 3 months of employment.
• Access to training and development resources, including LinkedIn Learning.
• Special offers on Luminor products and services.
• Support for community volunteering initiatives.
• Paid leave for employees participating in military training.