Automotive Receptionist/​Cashier - Remote Opportunity

About the Role

We are seeking a dedicated Automotive Receptionist/Cashier to join our team at Byers Auto Group. This position offers a unique opportunity to work remotely while contributing to our family-owned business that has been serving the community since 1897. As an Automotive Receptionist/Cashier, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence. Your responsibilities will include calculating customer bills, processing payments, and providing exceptional service to all clients.

What You'll Do

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks, and credit card payments from customers and record the amounts accurately.
• Make change and issue receipts to customers promptly.
• Answer phones and direct consumers to the appropriate department, following up in a timely manner.
• Handle customer complaints diplomatically and refer them to the appropriate individual for resolution.
• Operate the switchboard telephone system and communicate with callers in a professional and friendly manner.
• Assist managers with various clerical duties as needed.
• Maintain a friendly, professional, and efficient demeanor when working with customers and employees.

Requirements

• Experience with Microsoft Office Suite is a plus.
• Bookkeeping knowledge is a plus.
• General office work experience, including balancing banks and closing repair orders.
• Professional personal appearance and strong communication skills.
• Ability to work flexible hours, including one Saturday per month.
• Clean driving record.

Nice to Have

• Previous experience in a customer service role.
• Familiarity with automotive industry practices.
• Ability to learn quickly and adapt to new systems.

What We Offer

• Competitive salary ranging from $40,000 to $50,000 per year.
• Comprehensive benefits including medical, dental, and vision coverage.
• 401K plan with company match.
• Paid vacation and holidays.
• Growth opportunities and paid training.
• Employee vehicle purchase plans.
• Flexible work schedule.
• Discounts on products and services.