Talantix.io
Gentera•27.02.26
AI SCORE 7.5

Subgerente CI - Remote Position

$192K/year
RemoteFinTech
Credit Management•Customer Service•Data Analysis•Financial Reporting•Interpersonal Skills

About the Role

We are seeking a dedicated Subgerente CI to join our team at Gentera. This position offers a unique opportunity to supervise individual credit units while providing personalized customer service. As a Subgerente CI, you will play a crucial role in monitoring daily results, including portfolio management, customer engagement, and recovery processes. This role is primarily remote, allowing you to work flexibly while contributing to our mission of financial inclusion.

What You'll Do

  • Supervise individual credit units and ensure adherence to operational plans.
  • Participate in personalized customer service initiatives to enhance client satisfaction.
  • Collaborate with the office manager to develop daily performance reports.
  • Monitor key metrics such as portfolio quality, customer retention, and recovery rates.
  • Implement strategies to improve service delivery and operational efficiency.

Requirements

  • Minimum of 3 years of experience in a supervisory role within the financial sector.
  • Strong understanding of credit management and customer service principles.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and generate actionable insights.
  • Proficiency in relevant software tools and applications.

Nice to Have

  • Experience in the FinTech industry.
  • Knowledge of digital banking solutions.
  • Fluency in English.

What We Offer

  • Competitive salary with performance-based bonuses.
  • Flexible remote work options.
  • Opportunities for professional development and growth.
  • Comprehensive health benefits.
  • A supportive and inclusive work environment.
Why This Job7.5 of 10

This Subgerente CI role at Gentera offers a unique opportunity to supervise credit units while enhancing customer service in a flexible remote environment.

Salary Range
Required
0/1
Optional
0/1
Bonus
0/1

Who Will Succeed Here

→

Proficient in data analysis tools such as Excel and SQL to effectively monitor credit portfolios and generate financial reports.

→

Self-motivated and disciplined remote worker who excels in managing time effectively and prioritizing tasks in a flexible work environment.

→

Strong understanding of credit management principles and customer service strategies, with a focus on enhancing customer engagement and satisfaction.

Learning Resources

→Credit Management Guideguide
→Financial Reporting Basics Coursecourse
→Data Analysis with SQL for Beginnersarticle

Career Path

Subgerente CI - Remote Position(Now)→Credit Manager(1-2 years)→Director of Credit Operations(3-5 years)

Market Overview

Market Size 2024
$11.5B
Annual Growth
5.2%
AI Adoption in Credit Management
45%
Investment in FinTech Solutions
+30%
Labour Demand for Credit Analysts
+15%
Avg Salary for Credit Management Roles
$85K

Skills & Requirements

Required
Credit ManagementCustomer ServiceData Analysis
Growing in Demand
Risk AssessmentFinancial Technology (FinTech)Data Visualization
Declining
Traditional Credit Scoring SystemsManual Data Entry

Domain Trends

Rise of AI in Credit Risk Assessment
AI technologies are being increasingly adopted to enhance credit risk assessment, with a projected growth rate of 25% in AI-driven credit solutions by 2025.
Shift Towards Digital Customer Engagement
Over 60% of credit management firms are investing in digital platforms to improve customer service and engagement, reflecting a significant shift in customer interaction.
Increased Regulatory Compliance Requirements
With 70% of firms facing stricter regulations, there is a growing demand for professionals skilled in compliance and regulatory reporting within credit management.

Industry News

Loading latest industry news...

Finding relevant articles from the last 6 months

All job postings are automatically gathered by algorithms. We do not review or verify listings, be careful when applying and do not sign-in with iCloud or Google services.