Store Manager - Starbucks (Houghton le Spring)

About the Role

We are seeking a dedicated and passionate Store Manager to join our team at Starbucks in Houghton le Spring. As a Store Manager remote, you will be empowered to treat the store as if it’s your own business, leading a team to deliver exceptional customer experiences while ensuring smooth store operations. This role offers a unique opportunity to grow your career in a supportive environment that values your leadership skills and passion for great coffee.

What You'll Do

• Oversee the daily operations of the store, ensuring everything runs smoothly from opening to closing and maintaining product availability.
• Manage stock levels, conduct inventory checks, and reduce waste while ensuring compliance with health, safety, and food hygiene regulations.
• Create weekly schedules for staff, ensuring proper coverage while keeping labor costs within budget.
• Lead and motivate your teams to embrace EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback.
• Maintain Starbucks brand integrity by ensuring the store is visually appealing and well-maintained in line with brand guidelines.
• Represent Starbucks in the community and foster a positive, inclusive environment to ensure customer excellence.
• Ensure the proper functioning of point-of-sale systems and any digital ordering platforms.
• Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered.

Requirements

• Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to inspire, motivate, and lead a team effectively.
• Dedicated to delivering excellent service that exceeds customer expectations.
• Ability to work under pressure and handle challenging situations in a fast-paced environment.

What We Offer

• Bonus Incentive up to 15%.
• Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Sbarro & Chaiiwala.
• Free food & drink on qualifying shifts.
• Learning & Development Opportunities.
• Salary Sacrifice Pension Scheme.
• Life Assurance.
• Employee Assistance program.
• Mental & financial wellbeing resources.

Join us as a Store Manager remote and be part of a team that values your contributions and supports your career growth!