Senior Solutions Engineer - Remote

About the Role

We are seeking a Senior Solutions Engineer remote to join our dynamic Technical Solutions team at Mural. Every day, our team ensures that we are not just built for the Enterprise, but specifically tailored for your Enterprise. Through skilled discovery, we aim to understand the true underlying problems our customers face and design solutions that hit the mark the first time, always keeping security and scalability in mind. This Senior Solutions Engineer remote role is instrumental in driving mutual success for our customers and Mural. You will collaborate with an amazing, diverse, and fun group including Sales, Customer Success, Product, Engineering, Marketing, Legal, and Security & Compliance.

What You'll Do

• Cultivate a deep understanding of our products to effectively tackle the unique and varied issues our customers may encounter.
• Partner closely with Account Executives to perform business value-oriented discovery.
• Develop and deliver compelling product demonstrations that showcase business value and outcomes.
• Establish deep and trusting relationships with crucial stakeholders (including senior leaders) at the customer’s organization, particularly in IT, Procurement, Security, Legal, and Compliance.
• Collaborate closely with cross-functional partners in Security & Compliance, Product Management, Engineering, and Legal to respond to RFPs and Security Questionnaires.

Requirements

• 7+ years of experience in solutions/sales engineering and technical implementation.
• Comfortable working primarily within Central European Time (CET) and traveling occasionally within EMEA for key customer engagements.
• Fluent (C1/C2 or native-level) German and professional-level English, with the ability to confidently lead discovery sessions, deliver product demonstrations, and manage technical, security, and compliance discussions in both languages.
• Exceptional written communication skills with strong attention to detail, particularly when preparing technical documentation, RFP responses, and security questionnaires.
• Deep understanding of how SaaS products are designed, built, and implemented, with experience advising customers on integrations and RESTful APIs.
• Experience navigating enterprise security, compliance, and legal environments, including familiarity with regulatory frameworks such as GDPR and other data protection standards.

What We Offer

• Competitive salary and benefits package.
• Flexible remote work environment.
• Opportunities for professional development and growth.
• Collaborative and inclusive company culture.
• Support for work-life balance.