Senior Employee Owner Support Specialist - Remote Opportunity

About the Role

We are seeking a Senior Employee Owner Support Specialist to join our team remotely. In this role, you will serve as a subject matter expert across the employee life cycle, providing high-level guidance on complex and sensitive issues. You will leverage your expertise in human resources to influence decision-making and ensure policy alignment, creating a consistent, employee-centered experience that reinforces our organizational values.

What You'll Do

• Address complex inquiries and partner with employee-owners to resolve issues effectively.
• Support compliance and government reporting by ensuring accurate documentation and execution of processes aligned with relevant policies.
• Oversee data integrity by performing regular audits and ensuring accuracy across systems and records.
• Contribute to process documentation and continuous improvement initiatives to streamline service delivery.
• Analyze recurring issues and propose solutions to improve support processes.
• Lead special projects aimed at enhancing service delivery and employee engagement.
• Act as a liaison between employee-owners and People departments to support process improvements.
• Perform other duties as assigned.

Requirements

• 5+ years of experience in HR support or a related field.
• Excellent problem-solving and analytical skills.
• Strong communication and customer service skills.
• Proficient in HRIS systems and Microsoft Office Suite, including advanced Excel skills.
• Strong leadership and mentorship skills.
• High School diploma or GED required; Bachelor’s degree in Human Resources or related field preferred.

Nice to Have

• Experience with remote team management.
• Familiarity with environmental services industry.
• Certifications in HR management.

What We Offer

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance and commuting benefits.
• Employee referral program.
• Relocation support for those moving to join our team.